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  5. Reviews of Boutique Hotel Grote Gracht

Reviews of Boutique Hotel Grote Gracht This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Grote Gracht 56, Statenkwartier, 6211 SX Maastricht, Netherlands

#51 of 57 hotels in Maastricht

Guests' Choice

Review Score

Based on 304 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    9.3

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.4

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Showing 1 - 25

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very well located, but still was peaceful. My room was a quirky attic space up quite a few stairs. It all had a charm. The staff were very friendly and they let you drop off your luggage before check-in at no cost, so you can explore the city unencumbered.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no door at the bathroom 🥴 Very narrow stairs.

    Very good location, cozy hotel, nice people.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The location, near the center and most of the bus lines. Inside it is nice and quite cozy

    Stayed in February 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The fridge in our room wasn’t working however staff did offer to let us store anything in their main fridge (made chilling water etc difficult). Few cleanliness issues in the room and as the building is dated, there are clearly a few maintenance jobs that are required. This is our third time staying at this hotel, despite the few things mentioned we would stay again!

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Welcoming, cosy and charming!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Things to improve: - Shower hose faulty - water was splashing out - Hooks missing - lack of places to hang clothes - Towels too "thin" for hotel standards - Needs a painting job overall - doesn't do justice to the charm of the hotel how run down it looks - Cups for coffee were OK but for tea were too small - TV remote NOT working (and the TV was the smallest I've seen in a hotel) - The bed was big but not super comfortable in the middle

    The location is perfect, and the staff super nice (António - Portuguese like me, left a few balloons and a card in the bedroom as it was my birthday the day we checked in! Obrigada António!!!). Big beg, big bathtub which I used nicely and the hotel offers salts which was great, and the old charm of the hotel makes it quite romantic! Complimentary water, coffee, and tea in the bedroom. Mini fridge, too. Nice shampoo and shower gel brand and bath robes.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    A very charming hotel
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it is unnecessary for the net curtains not to hang on the hooks. I don't understand that, housekeeping.

    A very charming hotel. A breakfast done with care, very crispy croissants and everything fresh. Very nice bath toiletries. The room had some cosmetic issues but I couldnt be bothered. Over all a really nice stay.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Great hotel and great stay
    • Leisure trip
    • Travelers with friends
    • Basic Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Unfortunately within our room was also a closed off boiler space, ofcourse very much necessary to put somewhere, this did bring some noise with it, also we couldn't get the room to cool off, even with the windows open 24/7. After the first night, we did get more used to the noise, so it wasn't a terrible nuisance.

    The hotel had a very charming atmosphere and is on a good location. Everything is within walking distance! My sister and I have walked everywhere to explore the city, which made it ideal that the hotel is in the heart of the city. The staff was very friendly and always greeted us with a smile, and always willing to help. We only did breakfast once due to budget, but it was definitely worth it. Perhaps it isn't as big of variety available as in bigger hotels, but that just made the breakfast even better, with delicious local products. Also in the room there comfy beds and plenty of room to move around. The shower had one of the best water pressure I have ever had in a shower, which was honestly amazing!

    Stayed in February 2024

  • Reviewed: January 30, 2024

    8.0
    Great value for money, however, a little „old“
    • Business trip
    • Solo traveler
    • Basic Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Decor/finishing overall quite old Fridge in my room wasn’t working properly

    Central location Great price for spacious and comfy room Newly renovated bathrooms Comfortable bed Complimentary coffee and water in the room

    Stayed in January 2024

  • Reviewed: January 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel claims to have a private parking but they don't! We chose this hotel over other ones in the same location, based on that information but they turned out not having any.... It's not a temporary situation they just don't have... But they they do have a 2,5€ discount In 10€/day parking (I paid 15€ to park the car from 9pm to 4pm the next day!) https://parkingmaastricht.nl/ https://maps.app.goo.gl/Hb89Mvu27xZVovSt9 located at 12 minutes walking distance from the hotel... That is just really not honest, I couldn't look for alternatives on the spot without wasting another hour, it made me furious while I lost precious time and money dealing with the parking/purchase on my phone at the reception + then had to drive around 6min + then 12min walks, while sick and hungry. And while I was expecting a normal, immediate check-in and rest... It didn't turn out that way and for that reason we cannot give a positive feedback,

    Charming room, rustic and modern. comfortable and very well located

    Stayed in January 2024

  • Reviewed: January 10, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 1 night

    We had some trouble checking in as we could not get into the hotel as the door was locked. The room was not as clean a we hoped for - a lot of dust, marks on the walls and calcium deposits in the shower. We also requested a quiet room, but the room we got was right next to a main entrance to other rooms with a door slamming as other guests entered the hotel section.

    Nice hotel with a very nice location, walking distance to shops, restaurants and the Maastricht Christmas market. The hotel also kept our bags until we could check in later in the day.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    9.0
    A great spot - I'd come again
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    There was a horrible smell in the room (on arrival) but it dissipated once I opened the windows and aired it out (and it didn't return).

    Location: Absolutely perfect - close to everything. Great shower and comfy bed. Helpful staff. It's a little TARDIS - !'ve stayed in much bigger rooms that were much less well equiped!!

    Stayed in December 2023

  • Reviewed: December 17, 2023

    7.0
    Nice but definitely better the rooms on the internal courtyard
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Humidity is infiltrating above windows, a lot of stains on walls, it would need to be refreshed. Rooms on the street are not quiet, people shouting late at night

    Central location, nice interiors

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite a small room

    Simple check in, no fuss with room. Perfect for a quick stop over

    Stayed in November 2023

  • Reviewed: December 10, 2023

    9.0
    Great location, friendly staff, comfortable and clean rooms.
    • Leisure trip
    • Group
    • Basic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, friendly staff, comfortable and clean rooms.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    Great location, friendly staff, good wifi.
    • Leisure trip
    • Travelers with friends
    • Basic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some rooms have the sink and shower facilities in the room. This is not clear from the pictures and was an unpleasant surprise for me sharing my room with a friend. Luckily a room with separate bathroom was still available

    Location is super! In the middle of the centre, 2 steps away from t Vrijthof.

    Stayed in December 2023

  • Reviewed: November 18, 2023

    8.0
    Couldn’t get a better location.
    • Leisure trip
    • Group
    • Basic Double or Twin Room
    • Stayed 4 nights

    I didn’t like some of the shabby furnishings in the room, like a chair with ripped upholstery and the leather bed head which had lots of scratches in it.

    The location was amazing. Right in the centre of the old city. Easy walk to many of the city’s attractions. Lots of cafes and eateries close by and a supermarket around the corner. I loved the old world feel of the building and surrounds.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    A little bit noisy from the town. If you want to be in the town its normal.

    Big room with a very nice bathroom. The building is old and historical what I like very much. Everything was in the room coffee, thee, fridge, television, everything.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The floor was cold because there weren’t any rugs. The shower hose was also quite damaged so it sprayed the water around.

    The locatikon was great and the staff was very friendly.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    6.0
    Good value for money but rooms can be improved
    • Business trip
    • Solo traveler
    • Basic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are in serious need of renovation; my room had an exposed shower, not a proper bathroom, which is not clear from booking photos.

    location; breakfast

    Stayed in October 2023

  • Reviewed: November 6, 2023

    9.0
    nice hotel in the centre
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the bathroom could be better

    really central location and nice staff!

    Stayed in October 2023

  • Reviewed: November 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Basic Double or Twin Room
    • Stayed 5 nights

    Staff was amazing, room lovely.

    Stayed in September 2023

  • Reviewed: November 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    - It is an old building. You have to make some compromises: the sound insulation is poor, both for internal and external noises - One of the windows had a damaged blocker, and because it was a windy night, the the window cracked open at the middle of the night. The blocker was not working, so we had to "barricade" the window, to keep it shut.

    - Location - Staff, polite and accommodating - Customer support prior to our arrival - Clean - Cosy interior

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was walking distance to the centre of Maastricht and the staff was helpful.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The Hotel Grote Gracht is walking distance to the centre of Maastricht.

    Stayed in November 2023

Showing 1 - 25

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