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Raadhuisstraat 31, Amsterdam City Centre, 1016 DC Amsterdam, Netherlands
13 April 2016
눉The layout of the property is very tiring and tough. We had to carry our luggage up 3 flights of very small stairs. Not recommended to people with big suitcases.
눇The location was great, and very easy to reach from the airport.
12 April 2016
눉The reception was not in our hotel block had to leave the hotel onto the main street walk along to the main hotel to get to reception which wasn't good. The television didn't work I had to fix it after the staff said they would come back on 5 minutes to fix it and they never and their was no hairdryer I had to ask. The wet room took ages to dry. Their was no kettle with tea or coffee. Just a room with a bed. No mirror in room either and the fire alarm went off which if it was a real fire we would have been burnt since no staff were in the building and can't hear from the other hotel which was really bad. Staff entered our room without our consent whilst we were out and whilst we were in the room. Ladders were left right outside our door overnight which was a hazard. Hot tap was the cold tap, cold tap was the hot tap. Toilet wouldn't flush during the day and no water for a shower either during the day.
눇Area was good very central.
10 April 2016
눉Stairs are steep and there is no lift but in Amsterdam this is common. This is only a negative if you have mobility issues. No tea and coffee making facilities however this is not a major issue, we just bought a travel kettle.
눇The staff are fantastic it was a pleasure to meet them. Bed was really comfortable and a beautiful bathroom. Great location close to Dam Square. Tram stop is nearby and Central Station is only a few minutes away.
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