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Schipholweg 181, 1171 PK Badhoevedorp, Netherlands
January 31, 2016
눉The shuttle! We waited 35 minutes for a shuttle 7:00 am. There must have been 50 of us waiting for the shuttle. We needed to get to the airport, as did everyone else. It was extremely frustrating. We ended up walking next door to the Ibis Budget because we knew the shuttle goes there first. Thankfully we made our flight. TERRIBLE SHUTTLE SERVICE!
눇Staff and location. Staff were incredible. i was particularly impressed by Nelson when we checked in and by Ivy, a cleaning person. Ivy came to our room at our request to clean the toilet because the regular cleaning person had not cleaned it well. Ivy was gracious and extremely apologetic. She did everything she possibly could to make us happy and satisfied. If only all hotels had cleaning people like Ivy! She deserves a promotion.
January 30, 2016
눉Bed not made (duvet replaced ok but bottom sheet left untouched) on both days.
눇Good restaurant with decent choice of menu. Spacious lounge area. Friendly reception staff.
January 31, 2016
눉Shuttle bus is a disaster. No clearly understood timetable, i.e. no exact hours nor minutes, only frequency per hour is give. And eventhough it is not observed.
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