Leuvehaven 77, Centrum, 3011 EA Rotterdam, Netherlands
#23 of 71 hotels in Rotterdam
Guests' ChoiceBased on 1348 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
8.5
Value for money
7.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 14, 2024
John
United KingdomRoom not cleaned well e.g. under bed. Also would prefer carpet over hard floor.
Location, good size room, pool/spa. Tram stop right outside.
Stayed in March 2024
Reviewed: March 12, 2024
Fatan
MalaysiaNone
It is near to tram and train station. Also a walking distance (17 minutes) to shopping centre and souveniere shop.
Stayed in March 2024
Reviewed: March 9, 2024
Zhala
NetherlandsThe spa area was very small with limited spa facilities. There was only one small pool with cold water.
The room was spacious, clean and nice. Loved the hot tub and sauna in the room.
Stayed in January 2024
Reviewed: March 9, 2024
Thea
NorwayBetter lightning in the bathroom for makeup.
I didnt try the breakfast
Stayed in February 2024
Reviewed: March 7, 2024
Sue
United KingdomFancy coffee machine but only powdered milk - yuk. Check in didn't go too smoothly so I was given a voucher for a drink at the bar/restaurant. First evening I go to the restauarant and order a mocktail. The drink arrives and the waitress then tells me the voucher doesn't cover the cost of a mocktail. Bill comes and I was charged17 euros. Seriously that is daylight robbery - the hotel should be ashamed of itself. The alcoholic cocktails were the same price !! I asked for directions to the Remastered experience. Told by the young lady on reception to go over the bridge, end of the traffic lights and turn right. Did this, completley wrong. I have now missed my time slot. Go back to the hotel and ask a different member of staff who tells me to go UNDER the bridge. Not impressed.
Room was a good size and the spa tub was heaven after walking for miles and hours each day. Bed was super comfy. Breakfast was plentiful. Good location, with a tram stop and metro station outside. Evening meal I had in the restaurant each evening was outstanding. Most of the staff were very helpful.
Stayed in February 2024
Reviewed: March 6, 2024
Nova
NetherlandsThat the tv didn’t have chromecast/ smart tv
The bathroom is amazing, with wirlpool bath and mirror with build in tv!
Stayed in March 2024
Reviewed: February 29, 2024
Alyssa
United States of AmericaThe hotel was a little out of the way for main attractions. I always had to walk about 20-25 or take multiple trams to get where I needed to be. Otherwise nothing negative about the hotel itself.
My room was beautiful, large and bed was very comfortable. Large bathroom with a separate toilet. A lovely sauna and gym were free to guests which was lovely.
Stayed in February 2024
Reviewed: February 27, 2024
Bettina
United KingdomRooms facing city side can be noisy due to trams/ traffic. Reception staff was disappointing, a queue of people and no extra staff to help. We did not get told about breakfast or facilities at check-in.
We stayed in a City XL King room, which was amazing. Huge comfortable bed. Tea/coffee making facilities. Bathroom with shower and spa bathtub. Ropes, towels, slippers, shower gel, shampoo, and conditioner available. Hair dryer, safe and fridge available. There are huge windows with black out curtains. Funky decor. Great swimming pool and Sauna facilities. The breakfast options are fantastic, hot and cold breakfast. Chef cooking things to order. Tube/ tram stop right outside the front door. Great WiFi. There is also a Gym. Would recommend and will come back.
Stayed in February 2024
Reviewed: February 18, 2024
Katiemay92
United KingdomUnfortunately although our room was beautiful it was on the road side and it was loud during the night. The swimming pool was definitely not heated and very cold. Prices of minibar and drinks in the bar were overpriced and room service stopped at 10.30pm (just a personal preference for it to be on a bit later)
The hotel staff were welcoming and helpful and the hotel was well decorated, clean and in a fantastic location in the city centre. A short walk from resturants, bars and sites. Metro, tram and water taxi all immediately outside and bike rentals available. The sauna was lovely and hot the spa was clean. Valet parking no problem (although expensive).
Stayed in February 2024
Reviewed: February 18, 2024
Perry
United KingdomOnline
The location is great 5 min walk from the main bars and coffee shops
Stayed in January 2024
Reviewed: February 18, 2024
Thomas
United KingdomUSB points in room would have been good. Otherwise nothing to improve
Fantastic clean facilities. Close to metro, and restaurants and cafes. Illy coffee pods in room - delicious!
Stayed in February 2024
Reviewed: February 17, 2024
David
United Kingdomno free water or coffee pods, but you do get a coffee machine
the amazing room with an amazingly comfy bed.
Stayed in February 2024
Reviewed: February 14, 2024
Laura
LatviaLocation! Spa and wellness zone was really nice!
Stayed in February 2024
Reviewed: February 13, 2024
Konstantin
DenmarkNothiing
Central location, proximity to metro, room design (especially bathroom), breakfast, view.
Stayed in February 2024
Reviewed: February 11, 2024
Shrimp
NetherlandsNothing to really dislike but I guess the gym didn't really have a lot of equipment.
Very comfortabel and clean rooms and a great location in the centre of the city. Comfortable beds and a luxurious and spacious bathroom. The staff was friendly and the food and drinks were good. Cocktails in the bar were especially delicious.
Stayed in February 2024
Reviewed: February 10, 2024
Guy
BelgiumGood value for money. Location is super, comfortable king size bed. Goid shower
Stayed in February 2024
Reviewed: February 8, 2024
Angger
NetherlandsBath up spa
Stayed in February 2024
Reviewed: February 5, 2024
Domenico
BelgiumPeople at the reception we're great, but employees at the bar were quite absent.. Took a long time before anybody saw us sitting and waiting to order, although there were plenty of employees. They made little to no eye contact.
Central location and spacious rooms
Stayed in February 2024
Reviewed: February 4, 2024
Hidde
NetherlandsRoom too hot
Clean rooms and good breakfast
Stayed in February 2024
Reviewed: February 3, 2024
Caroline
IrelandThe food in the restaurant wasn’t great and was very expensive. The water in the room was €5 which is extremely expensive. I was there for 4 nights and went to a nearby spar to buy water. The shower soaked the bathroom floor. There was one day where my room wasn’t cleaned. My room faced onto the street so there was quite a bit of noise at night from cars and the tram. The pool temperature was quite cold
The location is great, room was big with good facilities. The jacuzzi bath was a nice addition to the bathroom. I would stay again as the location is perfect, it’s very easy to walk to Witte de withstraat where there are lots of nice bars and restaurants. Nice view of the Erasmus bridge
Stayed in February 2024
Reviewed: February 2, 2024
Oleksandr
UkraineI did not like the fact that the room in the photo is different from reality
Nice 👍🙂
Stayed in January 2024
Reviewed: February 2, 2024
Sergey
RussiaPutting spoons in the rooms would make sense)
Breakfast is really nice! SPA has two parts, both very thoughtfully made.
Stayed in January 2024
Reviewed: January 25, 2024
Laura
Finland- wellness area should have had more signs to indicate where is the h20 pool area is. We got confused due to lack of signs. -steam sauna did not work -breakfast could have had something more for 5 star hotel, like pancakes. -hair dryer did not work
+Hotel room was really nice +location, tram and metro front of the hotel, quick access to city centre +swimming pool was nice +finnish sauna great +jacuzzi in the room was great
Stayed in January 2024
Reviewed: January 19, 2024
Reinhard
GermanyPerfect for the congress I visited. Beautiful harbor view
Stayed in January 2024
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