Phoenixstraat 50-A, 2611 AM Delft, Netherlands
#26 of 37 hotels in Delft
Guests' ChoiceBased on 388 hotel reviews
7.7Cleanliness
8.1
Comfort
7.9
Location
9.3
Facilities
7.6
Staff
8.7
Value for money
7.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 19, 2024
Chris
AustraliaI asked for a twin room for me and my son and we seem to have been given the honeymoon suite which featured a queen bed, a giant leather couch and a shower with no shower curtain or door. Great for romance perhaps but not really for our party though we were so exhausted from our flight we just fell asleep. If we had planned a longer stay or weren't completely jetlagged we would have asked to change our room.
Short easy walk from the train station, atmospheric buildings right next to a gorgeous canal. We opted to pay for breakfast as nothing was open early on New Years and it was very tasty and the breakfast staff were quite friendly. The front desk person was very friendly but didn't have much in the way of useful information about what might or might not be open. The room had stunningly weird but interesting decor.
Stayed in January 2024
Reviewed: March 17, 2024
Jan
PolandNot working desk lamp in my room
The general atmosphere of the hotel (Delft-as-it-was before) and of staff being forthcoming ad friendly
Stayed in March 2024
Reviewed: February 12, 2024
F
NetherlandsHandicap parking only for 3 hours. I had to be able to change the blue card every 3 hours. From 8.00 to 21.00
Nice, clean and comfortable. Close to city center.
Stayed in February 2024
Reviewed: January 29, 2024
Neil
AustraliaRoom service
Breakfast is too expensive, especially for large family
Stayed in January 2024
Reviewed: December 8, 2023
Martin
United KingdomA mirror in the bedroom would’ve been useful
Warm, comfortable, quiet, aesthetically pleasing, great location
Stayed in December 2023
Reviewed: November 18, 2023
Christopher
United KingdomThe art work on the wall of our room. It seemed too modern for the styleof room - but of course this is subjective!
Beautiful building, helpful staff.
Stayed in October 2023
Reviewed: November 17, 2023
Barbara
BrazilThe location is fantastic, and the staff is very helpful.
Stayed in November 2023
Reviewed: November 16, 2023
Jaap
Netherlands- noisy location sometimes - expensive breakfast (but quiet good)
- clean - view - okay price
Stayed in November 2023
Reviewed: November 7, 2023
Carla
NorwayThe decor was a bit of a blend of many styles- wallpaper not really going together with the carpet and so on.
Breakfast was very good. Extremely convenient walking distance from everything
Stayed in November 2023
Reviewed: October 31, 2023
Alice
United KingdomOnly a minor issue, but would have been helpful to have a vending machine in the main building as well as the annex
It’s location close to the old town, windmill and station. Our room was warm and beds very comfortable. Staff very friendly and helpful both in the main hotel and the breakfast annex. Great choice of food for breakfast. We arrived very early but the staff were happy to securely store our luggage whilst we explored the old town.
Stayed in October 2023
Reviewed: October 28, 2023
Jan-willem
NetherlandsThey didn’t inform me sufficiently about parking options. So I paid a nearby garage, whereas apparently the hotel has reserved spaces in another parking nearby.
Location
Stayed in October 2023
Reviewed: October 26, 2023
Susan
United KingdomIt felt run down, and not because it is an old building which I allowed for. There were damp patches and flaking paint on deteriorating window frames. Very old fashioned furniture - it felt the staff were doing there best in an aging and unloved building. Lots of stairs - lacking handrails for some of the shorter sets of stairs which could be a bit of a safety issue. I specifically booked a suite with a second room and bed for my adult son with whom I was travelling. I had an extensive conversation with the hotel about this so was really disappointed to find the second bed not made up and the main room made up as a twin which was not what I had booked. The receptionist made the second bed up herself which was a really good response to the problem but the communication that I had had with the hotel should not have made this necessary. Some of the powerpoints were not working and we had to move the mini fridge into my bedroom to find a working socket.
Very big room, hotel well located in a fine old building. Staff helpful and main bed comfortable. Good location
Stayed in September 2023
Reviewed: October 20, 2023
Camelia
Austriaroom was OK. Also the location was OK, very close to the center of city
Stayed in October 2023
Reviewed: October 18, 2023
Vivien
United KingdomThe breakfasts were delicious , thank you Julia for showing us such care and consideration.
Stayed in October 2023
Reviewed: October 11, 2023
Susarah
CanadaAll good🌷
Comfortable, clean room. Lovely staff. Good location. Good breakfast.
Stayed in October 2023
Reviewed: October 9, 2023
Loos
NetherlandsThe bed was not very nice and the church bell is very lood every half hour
The breakfast was very good and the hotel is beautiful.
Stayed in October 2023
Reviewed: October 1, 2023
Archibald
United KingdomSome cushions, a few mirrors and more storage space. Only breakfast was available, no lunch or evening meals at the hotel.
Central location for historic Delft. Convenient for the train station and tram stops. Breakfasts were superb and in a lovely setting.
Stayed in September 2023
Reviewed: September 22, 2023
Elizabeth
United KingdomLocation rather noisy - fine if you are a heavy sleeper. Quite a lot of street noise from the vegetable shop area through the night. Hotel very near the old church which has bells ringing on the quarter. Didn’t bother me but……!
Very central and lovely staff. Very clean. Facilities exactly what you would expect for the money. Perfect for a short break.
Stayed in September 2023
Reviewed: September 21, 2023
Ellen42
United KingdomSmall niggles: we had to ask for shower gel, and face cloths/flannels were advertised but unavailable, but nothing to spoil our stay.
Great location, with historic Delft on the doorstep, and convenient for the station. All the staff were friendly and helpful. Comfortable, spacious room.
Stayed in September 2023
Reviewed: September 10, 2023
Paul
United States of AmericaGreat location near the center and a quick walk from the train station. Excellent value for the money and the room was just right.
Stayed in August 2023
Reviewed: September 9, 2023
Garry
AustraliaGreat location near the train station and the old town.A noice choice of breakfast was included. The staff were friendly and helpful.
Stayed in September 2023
Reviewed: September 7, 2023
Mary
United KingdomEccentric decor.
The hotel is well sited in the old town. Breakfast was plentiful and a wide variety to suit all tastes, including an intriguing contraption for squeezing your own orange juice. Staff were warm and attentive.
Stayed in September 2023
Reviewed: September 6, 2023
Piet
United States of AmericaThe room was a little weird, 4 steps down and I hint a beam. (My mistake, I should have paid more attention when entering the room)
Staff, location, breakfast was excellent.
Stayed in September 2023
Reviewed: August 30, 2023
Andrew
United KingdomSqueaky floorboards in room above.
The hotel decor, especially in reception, is lovely and very unusual. Extremely pleasant staff, especially Shadine who was very helpful when I was booking. Comfortable beds, large clean room, and everything was supplied in the room required for our stay.
Stayed in August 2023
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