Smokers gathering at the entrance to the hotel having a cigarette and non smokers having an uncomfortable exit and entrance walking through the smoke.

Staff, Location and price.

Stayed in April 2024

The furniture needs to be renovated and the toilet as well

The stuff and the location

Stayed in April 2024

the check in process is not smooth. They try to do a self check in but it does not work well. I also arrived in Amsterdam several hours earlier than check in and early check in was not accepted.

breakfast was good, Location was great. upgraded to a larger room and it was a nice size.

Stayed in March 2024

Size of room and price. Only one room was available and it was smaller than appeared online. Room we were given had view of business directly across the street. We were on first floor and could not open our curtains.

Restaurant and location were great.

Stayed in April 2024

Perfect location, regular Radisson Blu quality

Stayed in April 2024

Very hood

Stayed in April 2024

Not enough food options in the hotel

It was a great hotel and we were in a good location. They were very baby friendly!

Stayed in March 2024

High quality hotel. New facility. Very central

Stayed in March 2024

I liked everything but would wish the poor drinking water to be supplied every day, staff was very fruendly, location excellent, food perfect. Would stay once again 🥰

Stayed in April 2024

LIGHT IN THE BATHROM IS VERY DIM AND PILLOWS NOT VERY COMFORTABLE BUT ALL THE REST WAS GOOD.

VERY GOOD BREAKFAST, NICE ROOM, LOCATION VERY GOOD AND CENTRAL, STAFF VERY FRIENDLY AND HELPFULL

Stayed in April 2024

The rooms were too far away we have to walk

The room was so nice and clean, great location, staff were kindly

Stayed in February 2024

Nothing

The staff were very helpful & polite and the breakfast very comprehensive n good quality

Stayed in April 2024

Not enough closet space in room and only open drawers (no closing drawers to hide underwear), no freebies like chocolate or toiletries, water only provided on first night but maybe this is picky and better for environment. Didn’t like food in bar but bar area was gorgeous and drinks were very nice although very expensive. Breakfast expensive but very convenient as cafes that did do breakfast and lunch were ALWAYS full and only had a few seats so glad we opted for breakfast in end but they could reduce price a bit. Need more staff on reception and don’t like self check in as it wasn’t successful in creating room card so no point as had to go to reception anyway where there was a lengthy wait as computers/AI taking over staff unfortunately. Red light street is at end of street of hotel but hotel is at quieter end near university of Amsterdam. You can avoid the extremely crowded red light district by turning left when exiting hotel or turning right when exiting hotel then left. Just know that bikers (mainly tourists) can be a major put off to revisiting for me, as many do not stop for you and cycle very fast and aggressively and also on pedestrian pavements and seem to turn into psychopaths when on them. Walking (if not cycling) is the main and quickest way to get around but also very tiring if older or have any mobility issues not to mention watching out for bikes non stop.

Very good breakfast and choices of hot and cold food; comfy bed and very clean room and bathroom; very helpful staff whom carry your bags to taxi (special acknowledgment to Italian Hotel Agent Cristiano who carried our bags to taxi and made an effort to converse with us esp about art exhibitions and helpful local info which was nice of him) and whom are always willing to call you taxi, recommend sights and cafes and also show you areas and landmarks on paper map.

Stayed in April 2024

Fantastic place and a good location Staff were very friendly and extremely helpful

Stayed in April 2024

Even though it was an excellent hotel, it was a very expensive

Mostly everything nice hotel, Lesentier nicely located

Stayed in April 2024

The location is great, very central, and close to shops, restaurants, public transport etc. The staff are wonderful, so friendly and helpful. Check in and out was seamless and the free umbrellas were a great idea! The room was business class and was an upgrade. It was roomy and had an iron and safe etc but there were a few carpet stains. Overall tho it was very comfortable. It was also available when we arrived after an early morning flight, which was great.

Stayed in April 2024

My room was not a 4-star room, for the money we paid it was not worth the stay. Maybe a room upgrade would be of better quality. I've stayed in Better Premier inns. The reception was very lovely and definitely hitting 4-star expectations. Unfortunately, standard rooms are below value for money. My sink was blocked, and I did complain, but nothing was done. To empty the sink, you had to go under to pull the plug. I was expecting the same standards as our local raddison hotel. The standard room is not worth 180 a night. The location is great in the day, but at night time, I felt a little unsafe.

The staff was lovely and very welcoming, nearly all staff was very helpful. The reception area was beautiful. Location good in the day. Rooms quiet considering the window is facing reception area

Stayed in March 2024

nothing comes to mind

the room was great. the location was great, just outside the centre, easy walk from the train station and good for exploring. We loved the bar, great area.

Stayed in March 2024

There were only coffee machines whch was limiting We found it difficult to get the kind of coffee we wanted.

Great breakfast. Wide range of different "types" of breakfast.

Stayed in April 2024

Central Location. Nice staff.

Stayed in March 2024

Had dinner x 2 in restaurant Food comes from kitchen ? downstairs and has to be carried round and up to tables. Pizza a bit cold

Location and comfy beds

Stayed in March 2024

The door lock was stiff, the cleaner has not replenished the water daily

Central Location, lovely staff (Paula was exceptional) and comfy beds

Stayed in April 2024

Could have done with a swimming pool and gym wasn’t very inviting. Very little equipment

The breakfast was amazing

Stayed in April 2024

The room they gave me has the bathroom paper holder broken, told the front desk right away; but no one came to fix, until the last night stay—I called front desk again. Then property manager came. I stayed for 3 nights though. And the body soap dispenser was broken too, it doesn’t pump, I had to shower in the fitness center. I use the sauna every night, so it’s ok; but can’t shower in the morning. I told the front desk, I called two times,even left a note to front desk—-the girl was busy checking in other guest, so I left a sticky note on her desk. After my second call on the second night, the staff came telling me no more dispenser, gave a few hotel sized body wash. And my used coffee mug wasn’t refreshed…. The bathroom tub wasn’t cleaned every night either, hairs still in the tub. The weekday night shift manager helped me to get all fixed. But I am leaving..he was very professional, and kind, very tall! He brought in the soap dispenser right away and new mugs! Hotel overall is ok, however for the price I pay, I don’t know what to say. I paid almost 400 per night… a bit disappointed.

Fitness center with sauna is good, however I saw flying bugs in the shower room there… too damp, I guess.

Stayed in March 2024