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  5. Reviews of Renaissance Amsterdam Hotel

Reviews of Renaissance Amsterdam Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hekelveld 17, Amsterdam City Center, 1012 SN Amsterdam, Netherlands

#392 of 458 hotels in Amsterdam

Guests' Choice

Review Score

Based on 596 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.9

  • Facilities

    7.1

  • Staff

    7.9

  • Value for money

    6.3

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was a bit cold, but on my last day I realized a vent was left open in the window (it was not obvious that it was a vent) Shower water temperature kept fluctuating between hot and cold, I'm quite sure the mixer has an issue

    Modern, clean, friendly and helpful staff, great location, everything worked

    Stayed in February 2024

  • Reviewed: February 5, 2024

    6.0
    Reasonable
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a building site and had pay tax wich booking.com said we’re covered

    Location

    Stayed in February 2024

  • Reviewed: January 16, 2024

    8.0
    Nice stay
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was good

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The walk from the entrance hotel to the elevators and from elevators to the room was so long

    Location is nice close to the train station and main attractions

    Stayed in January 2024

  • Reviewed: December 15, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Although informed about renovations on booking, I was glad I was not at the hotel in the daytime, as I came to Amsterdam on business. If you are on holiday this is not ideal for a lie in as it got quite loud. And the renovation is not reflected in the booking price .Also on checkout day the lift had issues, a member of staff walked past me with a guest whilst I tried to call the lift upon his return I asked if the lift was not working , he let me know that it was an issue with the buttons and the lift could be used from the back access . It became clear that this was where he took the other guest but although seeing I tried calling the lift didn't think to let me know( I was on the 6th floor)

    The staff at the Renaissance hotel are wonderful. Everyone is very helpful , friendly, professional and forthcoming.. The room was well equipped and spacious for a city centre stay.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pricey for what it is

    Nice location

    Stayed in December 2023

  • Reviewed: October 16, 2023

    7.0
    Perfect location, comfy bed and fantastic shower. Breakfast let it down but I'd stay again
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    That there were no USB ports (very old fashioned when nearly everyone has a mobile phone that needs charging using a USB and the breakfast was poor, we didn't bother the 2nd day.

    The shower was amazing and the bed was very comfortable. The chocolate was a lovely touch.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights

    Perfect location close to Amsterdam Centraal with silence until nine o’clock in the morning.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Good
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hi, I'm Supanat, I was a guest at your hotel on the 16th to the 18th August. The point I write this mail to you on the day I check in with your staff. Tell me to pay a deposit of 100 euros as a deposit for damage to the room. And will refund within 2-3 days after check out date, but until now I haven't received any refund.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not good value for money, advertised gym was a small room with no a/c, rooms are fairly old.

    Good air conditioning, good location, free coffees

    Stayed in August 2023

  • Reviewed: August 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The prices are too expensive for the poor standard of restsurant accommodation.

    The hotel is undergoing renovation, the location for breakfast is poor, and the availability of food is poor. Service is very slow.

    Stayed in August 2023

  • Reviewed: July 21, 2023

    8.0
    Overall, great, brilliant staff and food was great
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 5 nights

    RENOVATIONS WERE BEING. DONE WHICH I WASN'T TOLD AT THE TIME

    GREAT BREAKFAST AND AMAZING STAFF

    Stayed in June 2023

  • Reviewed: June 6, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Charged for breakfast.

    Paying over $400 for a room where they then charge $60 for a crappy breakfast seems excessive.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    location was good

    Stayed in May 2023

  • Reviewed: May 20, 2023

    7.0
    the navigator Mr Ahmed was very helpful. he guided us on our trips outside the city. gave a bery practical option to be
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    there’s an ongoing construction and the access to the lift seems like a maze. wuite noisy during the daytime but becomes alright during the night time. anyway, we are not in the room during the daytime so nonissues there. only if you come back in the midday to recharge, then the construction noise becomes bothering

    good location, near Amsterdam Centraal and restaurants. can walk around to see the hot spots within 15-20mins

    Stayed in May 2023

  • Reviewed: May 16, 2023

    6.0
    Great location close to amenities. Unable to relax in hotel due to works really disappointed
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The noise was awful and woke us up every morning except one while we were there. The hotel did state there was construction while we were there but this was more like demolition. I don’t feel like they should charge full price when they have such works going on. I have stayed in other hotels/ resort when they have had work but never to this extreme. They were literally pulling a whole side of one part of the hotel down. The work started at 9am so woke us up and then was all day until 6/7pm. I didn’t feel like we got to relax in our hotel room as the noise was unbearable. It felt like we were under a heli pad when we first woke up due to whatever machinery they were using. The noise could be heard through the whole hotel. I have stayed at other hotels while they have construction but it’s never affected my stay as it’s always been to a minimum noise wise. I have videos of the noise but unable to load.

    The location of the property was perfect in walking distance of most places. I booked this for my husbands belated birthday and the receptionist bought us some cake and drinks was not expected but much appreciated.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    7.0
    average
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night

    Access to the lounge area was prohibited even though I was a club member

    location

    Stayed in March 2023

  • Reviewed: March 27, 2023

    6.0
    Great location, good breakfast
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights

    My friends had a couple of negative interactions with the hotel staff

    Location was good and the breakfast was a good spread

    Stayed in March 2023

  • Reviewed: March 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms are very small, the bed is not very comfortable and the roof is very low.

    the location was great.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    was quite dated, wish it was more modern

    great location

    Stayed in March 2023

  • Reviewed: March 17, 2023

    7.0
    breakfast was great
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    not clean and had bad smell. the staff was extermly nice and changed mh room 3 times

    Stayed in March 2023

  • Reviewed: March 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    The location was good, but there was construction taking place very close to the hotel. There was ongoing renovation taking place at the hotel, which resulted in there not being a normal reception area available

    Overall, it's a nice hotel with friendly staff, and it's located in a convenient area very close to the train central station

    Stayed in February 2023

  • Reviewed: February 25, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Renovation of hotel and thus effecting services

    Location

    Stayed in February 2023

  • Reviewed: February 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved the chocolates

    Stayed in February 2023

Showing 1 - 25

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