Herengracht 255, Amsterdam City Centre, 1016 BJ Amsterdam, Netherlands
#103 of 462 hotels in Amsterdam
Guests' ChoiceBased on 508 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.6
Staff
9.1
Value for money
7.7
Free WiFi
8.7
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End of dialog contentReviewed: 19 April 2024
Feite
CanadaGreat location, convenient walking distance to Centraal Station and all major attractions/museums. Loved the boutique feel of the hotel, the well appointed rooms and lovely views of the canals.
Stayed in April 2024
Reviewed: 13 April 2024
Alex
Israelthe breakfast ares could be a bit more cheerful in the morning it feels like more a night venue could be both... fine tuning the colors and ambiance but im splitting hairs...
service location and room were all exceptionally good
Stayed in April 2024
Reviewed: 8 April 2024
Billy
United StatesNothing! Everything was great.
From checking in to checking out. Fabulous, professional, friendly and clean.
Stayed in April 2024
Reviewed: 8 April 2024
Carol
United KingdomRoom size and an extra mirror in the main bedroom or bathroom for applying makeup would help or replace the smoked glass mirror in the bedroom as I found it difficult to apply make up.
The staff were super friendly, especially Juan who helped to book taxis, helped with charging my phone and also helped carry my case to the taxi when leaving. The food at the restaurant was superb. They had a dj playing on Saturday night. There is a fun Photo Booth! And lots of complementary water. A Lush gift was placed in our room for my daughters 16th Birthday. Thank you!!
Stayed in April 2024
Reviewed: 2 April 2024
Daniel
United StatesWould have been great to have a bed/breakfast option.
The views out our window were amazing, especially sunsets. (and this was January!) We were in the attic with these great wooden beams to duck, but it was very comfy. Shower/bath was also really good.
Stayed in January 2024
Reviewed: 28 March 2024
Gjore
North MacedoniaThe Hoxton is absolutely incredible. From the "first impression" they prepare when you enter your room, to the smiling helpful staff, you're guaranteed to enjoy every minute of your stay with them. Everything is quirky in a very cute and fun way. They are definitelly my go-to choice for staying in Amsterdam moving forward.
Stayed in March 2024
Reviewed: 26 March 2024
Berger
FinlandHotel is so cozy, stylish & cool with all the vintage decoration.
Stayed in March 2024
Reviewed: 14 March 2024
Ruby
United StatesNights/ weekends can be a little busy/ noisy
Great location, stylish hotel. Nice room with comfortable bed, pillows
Stayed in March 2024
Reviewed: 4 March 2024
Peter
United KingdomOnly had granola - ok but awful presentation :
Stayed in February 2024
Reviewed: 26 February 2024
Lummus
United StatesThe room, location, and restaurant were all great. Very central and close to everything that you would want to see on a short trip to Amsterdam.
Stayed in February 2024
Reviewed: 22 February 2024
Dominic
United KingdomNothing in particular.
The design and style of everything. Brilliant location too.
Stayed in February 2024
Reviewed: 20 February 2024
Glenn
United StatesThe service in the restaurant was slow. There was an event at the same time we were eating, and our meal was delayed so much that we had to leave before it was even served because we had theater tickets. The waiter actually had us pay our bill and kept promising that the food was on it's way... and then 5 minutes later repeated the same promise. I knew we were tight on time, but this threw a monkey wrench into things and caused considerable tension between my wife and me. The next day, the manager did credit our bill but because we had paid for dinner separate from our bill that became a little complicated — still the manager was very nice about it offering an explanation rather than an excuse. Finally, the person who actually checked us out made an error on the bill such that we were mistakenly charged 85,000 Euro which temporarily froze my AMEX account until I resolved the issue in the U.S. If I didn't carry alternative cards and cash the trip home would have been difficult. The mix up was human error and the manager honestly thought she caught it before the charge went through but I guess it was "processed" too quickly. Obviously, AMEX rejected the charge after all, my limit is insufficient to cover a charge of 85k in Euro but they did put a fraud notice on my account which is why my card was temporarily frozen.
The location was incredibly convenient, and the room was nice, although I wish I'd stayed on a higher floor. That was my fault for not making a specific request. Overlooking the canal was a treat for a first time visitor to Amsterdam.
Stayed in February 2024
Reviewed: 13 February 2024
Rebecca
United KingdomThere was nothing we didn’t like
Amazing location Very buzzy but chilled vibe Great restaurant and bar
Stayed in February 2024
Reviewed: 10 February 2024
Venancio
Puerto RicoSometimes too crowded. We were staying at hotel a couple times could not get a seat in lobby area.
Very nice. Good ambiance.
Stayed in February 2024
Reviewed: 2 February 2024
Beth
United StatesGreat location. Lovely restoration of an older building. Wonderful restaurant and bar/lounge area, good food and super good coffee, and most of all extremely helpful and friendly service. Honestly, this is the best hotel experience I’ve ever had!
Stayed in February 2024
Reviewed: 29 January 2024
Nicholas
United KingdomGreat location- top food- superb staff- wonderful atmosphere with DJ’s and live band in the lounge every night of the weekend.
Stayed in January 2024
Reviewed: 28 January 2024
Roar
FranceNo comment
Good location
Stayed in January 2024
Reviewed: 22 January 2024
Moises
MexicoLobby is always full!!
Stayed in January 2024
Reviewed: 13 January 2024
Abdul
United Arab EmiratesN/A
Location and staff very nice and helpful
Stayed in January 2024
Reviewed: 13 January 2024
Kameel
South AfricaCould do with better luggage moving facilities around - some of those rooms are difficult to access with big bags.
Great location. Good service. All the hotel amenities with no nonsense.
Stayed in January 2024
Reviewed: 11 January 2024
Hayley
United KingdomThere was nothing we didn’t like, it was fantastic.
A stunning original building with a lot of character but totally filled with everything we needed. A restaurant and bar with a calm and sophisticated atmosphere. Room was beautiful and clean to the highest standard. The staff were kind and always on hand to help with anything we needed. Room was soundproof and we had the most comfortable sleeps.
Stayed in January 2024
Reviewed: 5 January 2024
Richard
United KingdomNothing
Fab
Stayed in January 2024
Reviewed: 5 January 2024
Rebecca
United KingdomSurprised the rooms were not made up in the mornings. Apparently this is due to 'eco measures'. I would agree changing towels etc should be reduced but no harm in making the bed and at the nightly price, it should definitely be done.
Staff were all friendly and helpful.
Stayed in January 2024
Reviewed: 2 January 2024
Anikó
HungaryThe restaurant was busy whole day, but the waiters couldn't handle the situation too well. At night it was pretty noisy, we could here doors banging all the time. There was no place to put our clothes besides a couple of hangers.
It was a very vibey, cool place. The design is cozy, makes you feel at home. The rooms were comfy, the shower very spacious and lovely. The food was great and every turist attraction is 5-15 minute walking distance, the stuff was kind and helpful.
Stayed in January 2024
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