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Storgata 21 - 23, 0184 Oslo, Norway
19 May 2016
19 May 2016
눉I agree with the 8.7 rating on this hotel. But suggestion ---It was hard to find. When booking the hotel anyone we spoke with just kept saying it is 3 minutes walk from the train. When we got off the train and asked people they directed us to the other Clarion that can be seen from the train. Then we asked many people - including bus drivers at Hop on and Off, even police no one knew this hotel. We finally emailed and said we were lost and ask for specific directions from where we were standing with the internet from the Hop on and off bus. Kim emailed back with directions. Thanks. We suggest better directions written on the hotel confirmation email like most hotels have. Especially dragging around our 2 suitcases and going in circles- it was frustrating. Also- we stayed 3 nights and never had our room cleaned. We left every day from 10-4:00 and came back and our room wasn't cleaned. So we just grabbed towels off the cleaning cart. We told a middle aged Asian man at the front desk (didn't catch his name) and He didnt seem to care at all. He just went into the back from by check in and gave us new towels. No apology no effort. I said: "you know I might just write about it on Trip Advisor"- he just grunted and said ok. And looked back at his computer. No one was in line - was not busy - no effort at all. For such a great hotel - I was shocked he was not as nice as the ladies at the front desk.
눇Alena was outstanding at the desk. Great breakfast and supper. Have never had 2 meals a day included - ever in a hotel!! Fantastic.
16 May 2016
눉Shady neighborhood. The executive lounge only offers free water; you have to buy all other drinks.
눇Friendly and professional staff. Amazing breakfast. Functional room design.
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