319 Fenton Street, 3010 Rotorua, New Zealand
#71 of 81 hotels in Rotorua
Guests' ChoiceBased on 215 hotel reviews
6.6Cleanliness
7.2
Comfort
7.4
Location
8.2
Facilities
6.8
Staff
8.6
Value for money
7.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Jana
New Zealandcozy and i liked the price staff members were really great and friendly aswell
Stayed in April 2024
Reviewed: April 18, 2024
Nadia
New ZealandSpa bath wasn't working
The fact that we could have our fur baby stay with us
Stayed in March 2024
Reviewed: April 7, 2024
Leah
New ZealandNeeds refurbishing, bathroom has molds, you can hear elements from the outside, not double glazed so its cold & heater not working
The location
Stayed in April 2024
Reviewed: April 5, 2024
Pauline
New ZealandCan't complain. Bathroom was a bit tired. But clean
The bed was great. Very comfy. I liked the TV it had sky.
Stayed in April 2024
Reviewed: March 24, 2024
Sam
New ZealandOnly a very tiny grass area for pets, although there was also a road side grass area as well, but it was along side a busy road. Bathroom was a bit tired.
Good location, handy that dogs are allowed, clean and comfortable, friendly hosts.
Stayed in March 2024
Reviewed: March 24, 2024
Gwen
New ZealandSpa bath didn't work to close to the road noisy traffic.
Comfortable bed
Stayed in March 2024
Reviewed: March 22, 2024
Mandin-gee
New ZealandThe spa bath didn’t work and I was told about this only at time of check-in
Location was good. Room was good size and clean. Staff friendly and helpful.
Stayed in March 2024
Reviewed: March 4, 2024
Margaret
New Zealandnothing
everything
Stayed in March 2024
Reviewed: March 3, 2024
Muka
New ZealandThe steep walk to our unit, could be dangerous when wet and for elderly
Location, easy to get to and close to where we needed to be
Stayed in March 2024
Reviewed: February 27, 2024
Evert
South Africa1 × noisy late afternoon
N/A
Stayed in January 2024
Reviewed: February 19, 2024
Jose
New ZealandLocation close to city ,good staff , over all fantastic
Stayed in February 2024
Reviewed: February 19, 2024
Richard
New ZealandCould not find the buttons to turn the Spa on. We had no dishcloth to wipe things down
Bed, locality. we could bring our dog. The staff was very nice.
Stayed in February 2024
Reviewed: February 18, 2024
Rachael
New ZealandFelt a little bit unsafe as everything needed to be left open due to heat and no aircon. The upstairs bed was missing a sheet which wasn’t noticed until heading to bed but I get it mistakes happen.
A lovely little apartment with seperate rooms in two levels
Stayed in February 2024
Reviewed: February 18, 2024
Boyce
New ZealandSimple basic accommodation, comfortable bed, surprisingly quiet through the night.
Stayed in February 2024
Reviewed: February 9, 2024
Man
AustraliaNo air conditioner. Very hot inside room. Vanity basin, toilet , hot tub, shower too old with rust and oxidizeD. Shower water pressure exceeding weak. Furnitures in room are poor quality. Carpet dirty. Room main door lock not working, could not lock inside room causing unease during sleeping at night. Room lights weak. Room facing busy road, very noisy and dirty air. Very uncomfortable .
Location convenient
Stayed in February 2024
Reviewed: February 9, 2024
Ashleigh
New ZealandOrdered a room with a spa bath, but the spa function didn't work at all, and the toilet light didn't work.
Staff were friendly and helpful, room was clean and comfortable.
Stayed in January 2024
Reviewed: January 24, 2024
Rachel
New ZealandBathtub could have been cleaner
Tidy little room, cozy for after we were out and about
Stayed in December 2023
Reviewed: January 15, 2024
Mobina
New ZealandThe bathroom really needs renovation, the water pressure in the shower was terrible.
Staff were amazing and super friendly. Daily room service was great. Convenient location
Stayed in December 2023
Reviewed: January 12, 2024
Karen
New ZealandLack of windows with view
The spa bath great nice and big Room was tidy and clean Comfy bed
Stayed in December 2023
Reviewed: January 5, 2024
Daniel
New ZealandThe curtains and some of the window latches were broken. The shower pressure wasn't very good and there was no shower mat. Also a little bit noisy.
The staff were very friendly. Bed was comfortable. Great location.
Stayed in January 2024
Reviewed: December 31, 2023
Piatarihi
New ZealandPeople knocking in middle of the night looking for someone who used to live in the room we rented. I think rhe establiment previously housed the homeless.
It was good value for money
Stayed in December 2023
Reviewed: December 24, 2023
Soo
New ZealandNoisy
location
Stayed in December 2023
Reviewed: December 18, 2023
Hugh
New ZealandHalf eaten ice cream container, lid, and spoon in deep freeze, a towel scrunched up under the right-hand side of the bed when we arrived. Even though the owner did say they lived above and we might hear them walking around, it was still a bit disturbing as they had a heavy foot and had a dog scamping around. Then another dog who l saw was in the next room barking at 11 pm. and then woke me up at 1:30 am.
We liked the room set up, and apart from what l have put in the next section above, the rooms were clean and tidy, and everything worked.
Stayed in December 2023
Reviewed: December 10, 2023
Kathryn
New ZealandNo chopping board,had to ask for one and plus only one breakfast/pudding bowl,had to ask for another one go to office in pouring rain,knifes & forks were small and blunt,No can opener, No sky live ,5 point power board didn't work .
Nice comfy bed ,great shower,
Stayed in December 2023
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