784 Gladstone Road, 4010 Gisborne, New Zealand
#2 of 18 hotels in Gisborne
Guests' ChoiceBased on 489 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.0
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 12, 2024
Maria
New ZealandMinor thing really but we did t have an enough towels when we checked for the right amount of people we booked for. But we got it quickly from reception.
The two bedroom family room was a perfect size for our family of 6. Not sitting on top of each other great space. Comfortable beds and lounge chairs. Good kitchen facilities.
Stayed in April 2024
Reviewed: April 10, 2024
Peta
New ZealandThe only thing that there was no white sugar just raw.
I really enjoyed the spa bath, the room was very clean and the bed was comfortable, the guy at reception was cool as.
Stayed in March 2024
Reviewed: April 5, 2024
Charmaine
New ZealandShower door didn’t close properly so water ended up on the ground making it a slight slip Hazard. Small maintenance will fix this minor issue
Staff were very efficient on arrival, facilities were very clean and beds were comfortable. Whilst it was on a busy road, the room was very quiet.
Stayed in April 2024
Reviewed: April 5, 2024
Hona
New ZealandComfort
Stayed in March 2024
Reviewed: March 3, 2024
Renee
New ZealandNothing
How spaious it was and good service
Stayed in March 2024
Reviewed: February 21, 2024
Errol
AustraliaThe tv was a bit tricky at first with no instructions to follow but we managed to work it out in the end.
The staff were excellent and friendly; the kitchen was fully equipped and milk, water etc were replenished daily if required, there was a washing machine and dryer for our use; parking was right outside the door.
Stayed in February 2024
Reviewed: February 16, 2024
David
New ZealandThe beds were too hard.
It was very clean, quiet, with a good shower. Sky tv and air con.
Stayed in February 2024
Reviewed: February 4, 2024
Colonel
IndiaNothing
It is a property very professional managed and maintained. The entire stuff within the room was of excellent quality and extremely hygienic n clean. It sure is a must stay, if you want quality for value.
Stayed in February 2024
Reviewed: February 3, 2024
Rosanna
New ZealandLove that the room was very clean! And close to main center and I also got up graded for free. Thank you so much alfresco team!!
Stayed in February 2024
Reviewed: February 2, 2024
Mulligan
New ZealandThoroughly enjoyed our stay.
Stayed in January 2024
Reviewed: February 1, 2024
Megan
New ZealandThat my stay there had come to an end,
Clean and comfortable. Staff was so kind and lovely.
Stayed in January 2024
Reviewed: January 29, 2024
Bex
AustraliaNothing to explain- because I had a wonderful experience.
The entire experience…
Stayed in January 2024
Reviewed: January 26, 2024
Krystal
New ZealandShould of gotten the bigger suite
Quiet and close to the township
Stayed in January 2024
Reviewed: January 20, 2024
Veronica
New ZealandNo private garden area, but tables out the front (if you dont mind talk to neighbours and people seeing you in your pjamas!)
Great room (2 bedrooms and more beds in the lounge), huge spa bath for the kids in bathroom - a highlight!
Stayed in January 2024
Reviewed: January 18, 2024
Joann
New ZealandWe were in room 6 a corner unit. We unpacked and went to the supermarket, when we got back theree was a 4WD and large van parked either side and my SUV couldn't fit so I had to knock on the neighbours door to move his van, if the vehicles were smaller it wouldn't have mattered. Not a biggy but didn't like knocking on a strangers door at 10pm
I booked and rung 2 minutes later to confirm the booking, the person was very helpful and confirmed it and told me the key would be I'm the table and door unlocked because of our check in time. The room was beautiful!! It was very clean and the bathroom was huge. The best shower I've used before, the beds were also very comfortable.
Stayed in January 2024
Reviewed: January 14, 2024
Yvonne
New ZealandNothing really
Easy location to where we needed to be , staff so friendly, the cleaner was the best
Stayed in January 2024
Reviewed: January 12, 2024
Rarere
New ZealandI loved that they gave 2 complimentary water bottles an 2 packs of cookies in the coffee bar in all my hotel stays that was the first time I’ve come across that big thumbs up from me an my little family
Stayed in January 2024
Reviewed: January 9, 2024
Tarsh
New ZealandNothing. Everything was great.
Plenty of space, clean and comfortable.
Stayed in January 2024
Reviewed: January 8, 2024
Jasmine
New ZealandWe stayed the night before RNV so didn't have to do the long drive in the morning, worked out super well and was cheap. Thanks!
Stayed in December 2023
Reviewed: January 6, 2024
Gareth
New ZealandOnly complaint was one of the bedside lights wasn’t working.
Microwave was the cleanest I have ever used. There was soft matting over the concrete walkways which cushioned the feet and the spa bath was a treat.
Stayed in January 2024
Reviewed: January 6, 2024
Leo
BelgiumNice and clean place.
Stayed in December 2023
Reviewed: December 27, 2023
Bryce
New ZealandNothing stood out as needing a mention.
The motor lodge was clean, exactly as advertised, had comfy beds, were spacious and had comfy beds. It was also reasonable value for money. We couldn't have asked for for then that.
Stayed in December 2023
Reviewed: December 27, 2023
Simpson
AustraliaFriendly Staff. Adequate supplies in Room.
Stayed in December 2023
Reviewed: December 24, 2023
Danika
New ZealandLoved everything
Lovely room. So comfortable
Stayed in December 2023
Fujairah, UAE
Ciutadella, Spain
Ios Chora, Greece
Saint-Jean-de-Matha, Canada
Búzios, Brazil
Drevsjø, Norway
Molló, Spain
San José, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content