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128 Albert Street, 1010 Auckland, New Zealand
12 August 2015
눇Everything was great-the staff were extremely helpful & friendly. Room was quiet, warm, large, clean & beds super comfortable. The bar & restaurant give the hotel a relaxed & welcoming feel-we enjoyed our breakfast & having a few drinks there. Location is fantastic, so close to everything & parking only $10 on weekends-I don't think you will get that cheaper anywhere in the city. Thanks for an enjoyable stay & we will definitely return!
12 August 2015
눉Our booking wasnt updated somthat staff weren't aware we had upgraded. We werent told or given club lounge acces and there was no newspaper in the morning. Once sorted the club lounge more than made up for this.
눇The club lounge
11 August 2015
눉I rang first thing in the morning to check what time I could check in and the staff who picked up the phone was not very paying attention. When we got to the hotel, since I haven't made my payment I asked to the staff of I had to pay on spot and she asked what sort of payment I'll make more than twice. At the end she told me that I could pay later once I check in and later I came back for check in she told me I'd be paying tomorrow morning. I just was annoyed a little with the whole process but it wasn't too bad. Also the other thing is just very personal but I'm a smoker and there was no smoking place. I stayed on the 16th floor and in order to smoke I had to go all the way down to the entry of the hotel which was quite inconvenient.
눇Overall it was a great place, the room was clean and everything seemed alright.
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