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255 Kirkbride Road, 1010 Auckland, New Zealand
January 14, 2015
January 25, 2014
눉My stay in this hotel was completely awful. The photos dont match the reality, the garden is not well looked after and the pool disgusting. I can't understand how this couple Joy & Chris can work in hospitality. To start with, when I called them to pick us up from Auckland Airport they forgot, and I had to call them back, so we were there waiting for 40mins. The reception desk was dirty, the room was also dirty, dusty, smelly, and extremely damp. I can´t be sure if they even change the bedsheets. Then at 8pm I let them know that the light of the kitchenette wasn´t working and they said they will be there shortly but they didn't come. So, we had to eat on the bed. To finish with, when I asked him to take us back to the airport he was offended because we didn't want to be squeeze with 2 more people. His mini van could hardly fit 3/4 people, and we were 3 plus our luggage. He drove like a crazy to the airport and he didn't even answer when we said "thanks, goodby", so rude! We stayed there because it was only 1 night and we had already paid. But I will never go back there, it was a nightmare. I would remove this hotel from the website. If you want more details you can contact me.
눇The big flat screen TV was the only decent thing in this den.
March 12, 2014
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