Kawarau Village, 79 Peninsula Road, Kelvin Heights, 9300 Queenstown, New Zealand
#45 of 81 hotels in Queenstown
Guests' ChoiceBased on 4286 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.8
Value for money
7.9
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Denielle
AustraliaQR code for room service and other things could have been better. Lack of Parking, room service food option was poor.
View from the room.
Stayed in April 2024
Reviewed: April 14, 2024
Hayley
AustraliaWonderful location, extremely comfortable beds, the rooms & views were amazing. Love the fireplaces.
Stayed in April 2024
Reviewed: April 13, 2024
Nguyen
Vietnamnew nice and clean
Stayed in April 2024
Reviewed: April 12, 2024
Terence
New ZealandGreat location with a wonderful view of Queenstown across the lake at sunset from the bar/ restaurant. Nice area to walk around and shopping area a 25 minute stroll.
Stayed in April 2024
Reviewed: April 10, 2024
David
United KingdomRoom had great lake view plus separate room for dining
Stayed in March 2024
Reviewed: April 10, 2024
Monpeera
New ZealandPrice is more expensive each time I come.
Everything is good,
Stayed in March 2024
Reviewed: April 10, 2024
Darren
New ZealandLocation
Stayed in April 2024
Reviewed: April 10, 2024
Mark
New ZealandThe bathroom mirror and glass top table were dirty
Everything
Stayed in April 2024
Reviewed: April 10, 2024
Eric
South AfricaRoom were spacious. Location is amazing!
Stayed in April 2024
Reviewed: April 9, 2024
Dugal
AustraliaOccasion loud airplane noise but got used to it very quickly.
View of Lake Wakatipu and surrounding mountains was amazing. Bath, bed and lounge all nice. Restaurant beautiful.
Stayed in April 2024
Reviewed: April 9, 2024
Dean
New ZealandView food and bar
Stayed in April 2024
Reviewed: April 9, 2024
Ceridwen
AustraliaFood was good but expensive.
Room was very comfortable and the view was great.
Stayed in April 2024
Reviewed: April 8, 2024
Chapa
AustraliaNot having Netflix
We loved the Heated bathroom floors!
Stayed in March 2024
Reviewed: April 8, 2024
John
New ZealandMuch brighter lighting in the bathroom is needed as it was far too dark. Pillows were too soft.
Great location, excellent food and service in the Restaurant. Lovely staff.
Stayed in April 2024
Reviewed: April 8, 2024
Christopher
AustraliaSubstandard breakfast offer and parking
The very comfortable room
Stayed in April 2024
Reviewed: April 7, 2024
Mel
New ZealandMy bed wasn't as comfy as I expected.
I loved the location, the view was stunning. It was a short taxi to town but we'll worth the short trips. The room was lovely, clean, spacious. I enjoyed the use of the pool, sauna and gym. At night, it was nice to be able to sit outside by the fire . The staff were friendly and helpful.
Stayed in April 2024
Reviewed: April 7, 2024
Hannah
New ZealandWifi - I couldn't seem to get it to work.
The whole place was lovely. The pool area was fantastic and we throughly enjoyed our breakfast.
Stayed in April 2024
Reviewed: April 6, 2024
Victoria
New ZealandLocation, no personal touch in the room. No music and nice scent upon entering. Mood wasn’t set for short.
Amenities and guest engagement
Stayed in April 2024
Reviewed: April 5, 2024
Karena
New ZealandSmall hiccup with our room not being serviced the first day, this was quickly remediated. Breakfast prices were steep, and the room service menu seemed to be the same as the restaurant menu. Also a discount for parking would have been handy as this was also costly and a massive expense.
We loved the location and view from our room/balcony. Room was also super spacious and thank you for the anniversary gifts. We were able to hire a bicycle from next to the hotel and there was also a water taxi option. Staff were super friendly, helpful, receptive and accommodating.
Stayed in April 2024
Reviewed: April 4, 2024
Nicolas
AustraliaThe parking is not free ($16 per 24h). A bit away from town, although there's a ferry connecting the hotel to the city centre.
Spacious and comfy room. Great staff and concierge. The swimming pool is really worth swimming while you're there. Also a gorgeous breakfast buffet with an infinite variety of options.
Stayed in April 2024
Reviewed: April 3, 2024
Sean_dean
NetherlandsVery busy during breakfast.
Welcoming staff, clean and spacious room, amazing view from the room, comfortable bed. Also location is good for relaxing stay.
Stayed in March 2024
Reviewed: April 3, 2024
Eden
AustraliaThe smell of our room. Smells like carpet that hasn’t been cleaned or probably cleaned but not air dried, can’t explain.
Amenities are great! Staff were all pleasant, accomodating and polite.
Stayed in March 2024
Reviewed: April 2, 2024
Rachel
AustraliaThe bed is too soft to support your back.
Everything is fair enough.
Stayed in March 2024
Reviewed: April 1, 2024
Leticia
New ZealandDifficult access to rooms for wheelchair, also told the actual accessible room over looks the rubbish area not the lake. The furniture in the room was so low that getting in and out was very difficult, and uncomfortable. The room service menu is very restricted.
Helpful and pleasant staff
Stayed in March 2024
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