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Cnr Waterloo Quadrant & Princes St, 1010 Auckland, New Zealand
24 July 2016
24 July 2016
눉We had to wait over 2 hours to check in as our room "wasn't ready" at 2pm as we were originally told it would be (standard check in time) despite going up and explaining that we were in a deadline to leave the hotel for an event and we wanted to freshen up, we were told there was nothing they could do about the room not being ready. I got the feeling this was not an uncommon occurrence at the Pullman as I overheard another guest being told the same thing the next morning when we were waiting to check out. Isn't check out supposed to be 10am? Surely 4 hours to prepare rooms for the 2pm check in for new guests is an adequate timeframe ? Was not impressed. Got some free bar vouchers for one drink-woopty! Also- not enough power points in room.
23 July 2016
눇Location and breakfast was good.
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