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63 Westney Road Mangere , 2022 Auckland, New Zealand
15 August 2016
눉Really enjoyed the breakfast next morning but felt it was a little expensive.
눇Location close to the airport. We needed somewhere to stop after a late evening arrival into Auckland airport. The hotel shuttle pickup was excellent. Room was clean and tidy and quiet at night for sleeping.
14 August 2016
눉1. Couldn't use the free Wifi with my MacBook Air and the staff couldn't fix or identify the problem. It was pretty bad as I had to do a lot of work using the internet the entire time I was there (resorted to using cellular hotspot and on a Roaming plan was just too expensive but had no choice). 2. No MovieLink as with other Hotels we had stayed in, in New Zealand. Having a grown-up son travelling with you means ensuring there is enough to keep him occupied and watching movies usual helps. 3. My son and I both had a lot of insect bites on our first days there (separate beds). It wasn't until I asked housekeeping to please change all the sheets that it stopped. 4. We take the stairs all the time to our floor on 3 and there was maintenance work at one time on the 3rd flight of stairs but no notice of it was to be seen. Notice for the safety of guests should have been in sight. 5. Room service dinner was brought without cutlery!
눇1. Love the bed and the pillows, they were sooo comfortable. 2. Love the ease of flow of the shower into the whole bathroom however need to have anti-slip mats because it can get really slippery. 3. Love the apartment feel of the new wing (4) where you don't see anyone at all except the staff. 4. Love the daily cookies and complimentary tea supplies. 5. Safe and ample car parking. 6. Great housekeeping services.
14 August 2016
눉I had to go to bed very early to meet a very early flight and it did occur that the sound of the water running when people have showers in adjacent rooms is real loud. A minor grumble.
눇The shuttle service is a big plus for this place. It's really well organised and reliable. Everything about this hotel is done in a no-fuss, but very organised way, which is perfectly suited for the in-a-hurry, transient guests they have. Bed was very comfortable.
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