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1232 Ranolf Street , 3010 Rotorua, New Zealand
20 May 2016
눉that was the worst service,rudest host,disgustingiest treatment as a paying guest from anyone ive ever had.clean those filthy spas after each guest goes.dont ring at 9.55am to say its nearly 10.am,you need to hand key in now and leave room.only to hand in key and not a thankyou,not a word utterd,couldnt even look u in the eye as the keys were snatched from hand.and one towel per person,sweet to have ready for arrival,but when u have those guests take their towel to use the swimming pool u provide on site and they get wet and guest asks,could we please have a dry towel each please,and your answer is"you want 4 more towel,i gave u towel,u have towel each.um,yeah but im not keen on having a shower and air drying coz i got no dry towel now.a smile wldnt hurt your face lady.so dissapointed that i gave 2 nights monies worth to u when i shouldve given to a host with the most.never again.
눇going to rotorua.adequate bed.
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