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Reviews of Mangapapa Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

466 Napier Road, 4172 Havelock North, New Zealand

#14 of 48 hotels in Havelock North

Guests' Choice

Review Score

Based on 185 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    9.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2024

    10
    Beautiful stay
    • Leisure trip
    • Couple
    • Lady Watties Suite
    • Stayed 1 night

    A little out of the way.

    Big, comfortable room. Great bed. Grounds are beautiful. Nice breakfast. Friendly staff.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    10
    Loved our stay it was exceptional
    • Leisure trip
    • Couple
    • Homestead Suite
    • Stayed 2 nights

    Excellent spacious room, breakfast and dinner were also excellent

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Lovely break in a beautiful and historic old mansion
    • Leisure trip
    • Couple
    • Homestead Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Some drinking water and fresh milk for tea/coffee would have been welcome. Some old cobwebs very clear on the bathroom sash window and a pile of dead flies on the window shelf going down the stairs - just needs a bit more attention to detail - or maybe more staff.

    Friendly check in and shown to our room. Large room with separate lounge area and large bathroom with bath and walk in shower. Lovely views over the swimming pool. Lovely breakfast - great selection of fresh fruit and a cooked option plus cereals and pastries. We had the 5 course dinner and it was gorgeous - highly recommended. All staff were very friendly and polite.

    Stayed in March 2024

  • Reviewed: December 11, 2023

    8.0
    Nice place in good location but expensive/
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    We returned from dinner to find the doors locked with no night staff. No one mentioned the doors would be locked or an alternative way to get in. We were fortunate to find someone in the kitchen that was able to let us in through the kitchen. Plan ahead if you stay after staff leaves. I think the it was overpriced for what we were offered.

    Breakfast was good but choices were very limited. Staff was very helpful.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    10
    just marvelous in a perfect environment. Glad to see that these places still are existing
    • Leisure trip
    • Couple
    • Homestead Suite
    • Stayed 2 nights

    We liked everything

    just perfect!

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    I would love to stay there again.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Blissfully peaceful and un-pretentious, beautiful grounds. The set course dinner was exceptional.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    10
    Great place to celebrate a special occasion with friends.
    • Leisure trip
    • Group
    • Homestead Suite
    • Stayed 2 nights

    Nothing to fault

    Beautiful, charming hotel with lovely comfortable room. Dinner and breakfast were superb.

    Stayed in September 2023

  • Reviewed: October 24, 2023

    9.0
    A wonderful boutique hotel experience. Staff were amazing. Breakfast was a highlight of the day, especially when the mor
    • Leisure trip
    • Couple
    • Lady Watties Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Digital TV wasn’t tuned. Ordinarily wouldn’t be a biggie but the ABs were playing. We were told the issue was resolved, but had to go back to reception on Day 2 to advise it still wasn’t operational.

    Very private, quiet surroundings amongst beautiful lush gardens. Great personal service on arrival by Evey, considering we checked in late in the evening.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    Great winter get away
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Food was awesome, breakfast and dinner, plus high tea,

    Stayed in October 2023

  • Reviewed: October 1, 2023

    10
    Perfect secret getaway
    • Leisure trip
    • Couple
    • Lady Watties Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing we didn't like.

    A beautiful boutique hotel set amongst the farmlands. The service, food, spa and room was incredible. We couldn't have asked for more from our little weekend away. It was close enough to town to ride in and enjoy the quaint shops and cafes and you can hire bicycles to do just that.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely lovely boutique hotel, with beautiful garden and plenty of ambience. Quality rooms and bathroom. We will definitely return.

    Stayed in July 2023

  • Reviewed: September 23, 2023

    10
    Amazing stay, even better staff. Exceptional receptionist. Very professional and amazing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. It was so superb

    Amazing garden, rooms and scenery

    Stayed in August 2023

  • Reviewed: September 9, 2023

    10
    A beautiful escape and food beyond delicious.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a thing. Ngā mihi.

    Mangapapa was a beautiful escape for a couple of locals celebrating our anniversary. From our warm greeting on arrival, the stunning decor in the lobby, bar & restaurant and of course the comfort and elegance of our room…just stunning. The ‘trust the Chef’ menu at the restaurant was exquisite and breakfast the next morning just as divine. Everyone, local and visitor, should treat themselves to an escape at Mangapapa Hotel.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have given the highest score. However it is clear Mangapapa is being run on a shoestring. The staff who are present are exemplary. But it is abundantly clear they are short-staffed, and, as a result, being taken advantage of by their owners. Yes, times are hard and I commend Mangapapa's owners for at least not charging top dollar when staffing is so difficult. But you have a choice to make. You're not short of money, so bring it back up to standard and pay what is required to return staffing levels to where they should be. It is unique accommodation in the Hawke's Bay.

    Stayed in September 2023

  • Reviewed: August 25, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    Lovely era house, very clean and well presented, highly recommended.

    Stayed in August 2023

  • Reviewed: July 24, 2023

    9.0
    Fabulous a great place for our 20th wedding anniversary
    • Leisure trip
    • Couple
    • Homestead Suite
    • Stayed 1 night

    the deck needs some sanding and stain and paint,

    Breakfast was perfect, the room was lovely and warm and welcoming , bed was so comfortable , staff very friendly and willing to chat about the history of Mangapapa Lodge , 5 course chefs dinner was divine and a highlight

    Stayed in July 2023

  • Reviewed: July 24, 2023

    10
    Amazing and hands down my fav place to stay in the Hawkes bay
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent service all round , like a home away from home

    Stayed in July 2023

  • Reviewed: June 20, 2023

    8.0
    A wonderful place to stay of visit. Food amazing.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed a tad soft and not long enough for my long legs . The shower in the bath could have handles for safety getting in and out.

    Great food for breakfast and dinner. A lovely ambience and very welcoming staff. Room warm and clean

    Stayed in June 2023

  • Reviewed: June 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A super choice for a relaxing getaway. The staff were friendly and the service was exceptional. We enjoyed a Trust the Chef dinner one evening which we would highly recommend. The delicious breakfast started our day off very nicely 😊

    Stayed in June 2023

  • Reviewed: June 10, 2023

    10
    I had a truly magical stay, couldn't ask for better.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights

    The food and location was outstanding. Beautiful grounds, immaculate accomodation. We had an amazing meal in the restaurant, and all the dietary needs of our group were taken care of wonderfully.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    nothing

    wonderful hotel and staff. This historical colonial style building remind me of the novel 《Gone with the wind》. My wife and me stayed 4 nights and loved the lawn tennis court. The staff asked what we would like to eat and changed the main course everyday. Everything is perfect, breakfast,sauna,room,swimming pool. I would thank the staff again for their great job.

    Stayed in May 2023

  • Reviewed: June 3, 2023

    10
    Excellent stay and great relaxation!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Spa Bath
    • Stayed 1 night

    Love the beautiful setting and large, clean, comfy rooms! It’s always great to relax here !

    Stayed in May 2023

  • Reviewed: June 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could not fault any aspect of the entire experience

    The facilities were fabulous, beautifully appointed, comfortable and classical. Staff attention, and personalized service really made our stay memorable, The meals were beautifully presented and delicious

    Stayed in May 2023

  • Reviewed: May 26, 2023

    10
    excellent
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    beautiful buildings and grounds, very peaceful place with great Staff and superb food

    Stayed in May 2023

Showing 1 - 25

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