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32 Frankton Road, Queenstown, 9300 Queenstown, New Zealand
31 July 2016
눉Lighting in bathroom could be a little brighter. Bathroom door had lots of marks on both sides. Need to give it a good clean. The staircase up to the 5th Level had chunks of dirt the entire 3 days I was there. Suggest it is moped once a day or at least checked. Breakfast from buffet was pretty basic.
눇The room was very comfortable. Beds comfortable and choice of pillows.
30 July 2016
눉The room is very small , tired and far different from the picture. We were at the hotel early at 12.30 pm. and were given the bad room because the room were not ready without asking if we want to wait or happy with the room that faceing the street and can hear ghe car passing all the times. Finally we told them we can wait for the junior suite that we booked. The breakfast is a bit boring and too expensive for the price, better if you go to town for breakfast. The receptionist didn't tell us about the shuttle when we checked in so we had to walk down and up the hills for 2 days before we got our car. The housekeeping forgot to clean up some rubbish and only gave us the shower products 2 set for 5 nights of our stay. Actually I have " It's ok" personality and never complain to any accomodation before but for the price we paid compare to what we got, it was unacceptable when u spend money for 4 star hotel and got backpacker service. If you are looking to stay here, you better look somewhere else. The good location hotel are crown plaza ,rydges.
눇The staffs in the restaurant are friendly and very helpful ,especially the waiter or restaurant manager (we're not sure but he look like indian) and the chef. They had great service.
30 July 2016
눉Free breakfast would have been nice for the price
눇Bed was bery comfy. Staff were very friendly and professional
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