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243 Lake Terrace, 3330 Taupo, New Zealand
21 May 2016
17 May 2016
눉Walking past a restaurant in wet swimwear to drop pool key. Having staff phone and try and charge me more blaming booking.com. I emailed twice ax requested didnt get a reply. Breakfast was awful and waste of money. Id remmend visitong a cafe. Buffet breakfast till 10am at $30 per person, they stopped bringing food at 9:30am. Had half an hour wait for 2 eggs. They fill juice jugs with enough liquid for 2 glasses and all food was minimal. Booking process was awful. I wouldn't stay there again. They charge a lot but don't deliver quality experience.
눇Pool area nice and the grotto unique. The public area of hotel is well maintained and beautifully presented.
20 May 2016
눉The thing that was most annoying was the noises. We stayed on the lower level and you can hear people walking from upper level at night we couldn't sleep and early morning around 6am you hear people's foot steps ,doors closing hard... When you go away on holiday, you try to relax and sleep, but we didn't have a good sleep there😔😔
눇We enjoyed the spa 😊
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