Part of facility under construction with no restaurant or other associated facilities. However rooms were excellent, car parking very limited first in only

excellent

Stayed in March 2024

The place is currently a construction site on the upper floors and Car parking area.

Great View

Stayed in March 2024

Entrance to the property

Location

Stayed in March 2024

Construction work is going now , a bit difficult for parking

Very comfortable with beautiful views of the lake

Stayed in March 2024

Nothing.

Our apartment was in a great position in the complex. Bed was very comfortable. There was a beautiful 2 km path around the lake into Queenstown village. The resort also had organised a shuttle in / out of town . Excellent service. The staff at reception were universally very knowledgeable and delightful to deal with. We shall return.

Stayed in April 2024

Under-building car park was too compact to park within. Lack of variety in terms of hot drink options (No hot chocolate or snacks)

Large spacious room with access to the lake front. Easy access via the side doors which eliminated the need to go through reception. There was some Easter eggs dropped off from the hotel on Easter Sunday which was thoughtful.

Stayed in April 2024

The rooms are thin walled so one could hear babies crying in the middle of the night and people talking loudly too.

Beautiful views and location. Love the walkway to the main city right by the lake. The hourly shuttle to and from the city was very useful.

Stayed in March 2024

No Netflix / YouTube or streaming available on the TV which was frustrating. TVs really need to be upgraded

Amazing views, all new and very comfortable

Stayed in March 2024

The only thing that I would have asked more is a dishwasher to clean the plates or cups. When we visited the construction was going on so it would have been great if someone would have helped us with our luggage to get to the reception.

It was a very nice stay with great view of the lake and a balcony where you can sit and enjoy mornings. You can walk downstairs and then enjoy the lake on a bench as well. The trail beside the lake was accessible so easily, we ran and hiked the trail every day. The room was clean and had good comfort level. Heater also worked well and gave us a good sleep. Bus stop is nearby so it is easy to commute anywhere. They also provide shuttle to the city for free. I would rather use the trail beside the lake to go to the city, but it's good to have those option.

Stayed in March 2024

Under construction so parking is a mess, no hotel facilities as under construction

Beautiful apartments, fantastic view

Stayed in March 2024

Reception location is not comfortable, we assumed it was for the remodeling of the building but we were not informed is this either. The place is good but the staff is lacking the ability to connect with costumers and offer that warm welcome that you expect in a hotel of that kind.

Good location, close to the city and easy access to public transport.

Stayed in March 2024

There is no A/C which was not advised when booking. Night staff told us central control wasn’t working. Day staff advised rooms were privately owned and facilities depend on owners. Our room has no A/C installed. This should be advised during booking.

Stayed in March 2024

no kitchenet

location

Stayed in March 2024

Probably need more shuttle buses. It's tough missing out on a spot when its an advertised service, or when it doesn't travel between after 11.30 or until 4pm.

Views were amazing. Staff were excellent and always helpful. Excellent having 24 hour reception for when you wanted to ask questions when you arrived home late at night. The apartment was stunning. I loved the gas fireplace and the decor - really pleasant to stay in.

Stayed in March 2024

The room service can be improved

The room was fairly newly renovated, so it is decent. But they don’t clean the room during our stay. They do provide additional towels and stuff if you request but absolutely no cleaning at all. Not happy about it. The front desk staff were very friendly and helpful, namely Stella, Avery and Larissa. And the shuttle bus driver Ian was very punctual and helpful in providing directions.

Stayed in March 2024

No restaurant and need to pay for parking car.

View and room layout and room facilities.

Stayed in March 2024

Under renovation, The tv in room kept freezing

View

Stayed in March 2024

Parking, construction

Location and room

Stayed in February 2024

The room had a great view, spacious and allowed our group of 5 to have their own space as well to just sit back and relax and not feel like we had to leave the room to enjoy our stay.

Stayed in March 2024

Currently have construction going on which made parking an issue

The unit was clean and comfortable with easy access to the lake

Stayed in March 2024

I just had a hotel room and I thought it was a little over priced for what I got.

Very clean and good location. Staff were lovely and very accommodating.

Stayed in March 2024

Cleanliness of room, good size

Stayed in February 2024

Lack of salt and pepper in rooms. Bathroom fans underpowered.

Brilliant location, large rooms and living areas. Great layout.

Stayed in February 2024

Shuttle didnt run between 11- 2pm. Was charged $5 for a broken glass (trying to dishwadher it) which seemed petty given cost of room. Parking awkward given space restrictions during building work. Building work didnt bother us. Second bedroom had no window.

Very clean very comfortable and spacious. Glad to have 2 bedroons as nowhere to put luggage in main bedroom so used second room as dressing room. Staff friendly. View amazing! Able to walk beside the lake into town which was lovely. Shuttle great as parking a premium in cbd.

Stayed in February 2024