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16 Gore Street, 1036 Auckland, New Zealand
20 May 2016
눉Staff not very welcoming. Very matter of fact. While waiting at the counter , staff member was talking on phone - in native language - so probably not to a customer while processing my reservation. Generally a basic hotel, suitable for one quick overnight stay.
눇Location close to Queen Street, Viaduct and Britomart
17 May 2016
눉Quite annoyed at being asked to pay for an extra bed when I paid at time of booking. The man at reception was insistent that I had not paid then realised I had but did not apologise. Felt quite embarrassed as we were travelling as part of a group. Advise to people is to bring booking details with them as staff not very believing.
19 May 2016
눉Long, drawn out check in. Staff were not welcoming or friendly. I slipped on tiles in the bathroom due to no non slip mats in the wet area, giving myself a very swollen black eye after hitting my head on the wash basin. My husband went downstairs asking to please have some ice after explaining what had happened. They had no ice, nor was there any offer to assist in getting some. POOR FORM!
눇Lay out for self catering was adequate
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