Reviews of Pineland Motor Lodge 3.5 stars

245 Fenton Street, 3210 Rotorua, New Zealand

#83 of 92 hotels in Rotorua

Guests' Choice

Review score

Based on 66 hotel reviews

7

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.6

  • Location

    8

  • Facilities

    6.3

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    6

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Showing 1 - 44

  • 7 January 2017

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Accommodation very 'tired' with a number of things like the cooker not working properly. Generally not well maintained.

    Location and staff (when around) were helpful, even did our laundry without charge.

  • 5 January 2017

    • Leisure trip
    • Family
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    It bit too close to the road traffic which seems to be none stop but all the motels run along that road. In the future I'd ask for a room away from the road.

    The location was perfect

  • 24 May 2016

    • Business trip
    • Solo traveller
    • Standard One-Bedroom Apartment
    • Stayed 4 nights

    Additional power points, for alarm radio and extra computer equipment. Parking may be a limiting factor when busy.

    Quiet, felt welcomed and all requests met in a timely manner.

  • 4 May 2016

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I found hair in the bed and where the glasses were it looks like the shevles had never been cleaned dusty as and had to do my own dishes or get a surcharge what the heck, ive stayed in other motels and never had a problem, room was hot as with no aircon.Rooms are out dated with unmatching plates,cups etc.Queen bed was not the best.

    Location was good area,vaule for money wouldnt pay anymore.

  • 27 April 2016

    • Leisure trip
    • Family
    • Family Double Room
    • Stayed 2 nights

    Even though we were not in town, we did have a mini mall near us and we did not know how close it was that we could of walked there. Loved the supermarket being across the road.

  • 30 March 2016

    • With a pet
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 3 nights

    There were no power points in the bedroom to charge electronics.

    Stayed during Easter Weekend and picked up this accommodation as the very last minute - so thankful it was available! Chester is friendly host and pretty much left us alone. Very convenient location to everywhere especially supermarket across the road! The bedding layout for us was perfect (which wasn't requested), 2 single beds in the bedroom, double bed and couch/bed in lounge area, very comfortable beds.

  • 15 February 2016

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 2 nights

    Not enough hot points. Only one double hot point. Hot point is in kitchen which was for microwave, toaster, electric jug. Unable to charge electronics when using kitchen appliances as hot point discharged all battery life left on cell phone..

    Comfortable bed, good sized rooms. Clean shower. Plenty of towels. Additional towels supplied in mineral spa..

  • 14 February 2016

    • Business trip
    • Solo traveller
    • Standard One-Bedroom Apartment
    • Stayed 1 night

    It was very hot and no air conditioning or fan - just louvre windows. Didn't like the notice that said if you didn't wash and dry the dishes would be a surcharge. The linen smelt stuffy

    Not a lot actually and wouldn't stay there again

  • 29 January 2016

    • Leisure trip
    • Group
    • Standard One-Bedroom Apartment
    • Stayed 2 nights

    The weather. . .but eventually fined up for us.

    Chester is a great host, very friendly & accommodating. Rooms are cosy & self contained amenities available. Gr8 wifi & TV. Walking distance to town center and supermarket across the road.

  • 3 June 2015

    • Family
    • Standard One-Bedroom Apartment
    • Stayed 2 nights

    That the office was closed up early and we had no info re wifi and mineral pool. Even tho the pool closed at 8.30pm we could not get any response from the office. We had come back after a hard day and were all looking forward to a dip in the pool.

    Because we booked online there was no need for paperwork at the motel and because we arrived between 8-9pm the owner was ready for bed and so didn't worry about any. This was good as we were tired. However we did not receive any info for the wifi password or the mineral pool.

  • 6 January 2017

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    For some reason the wifi wasn't picking up my iPad, a bit disappointed because my kids wanted to watch YouTube kids, no Sky TV

  • 19 December 2016

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We were able to check in early at very short notice 😊

  • 26 April 2016

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Value worth for the money.

  • 11 April 2016

    • Solo traveller
    • Double Room
    • Stayed 1 night

    This motel seriously needs an upgrade. How can you have an oven in the unit without elements in it? Definitely not recommended.

  • 16 March 2016

    • Leisure trip
    • Family
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    As above

    It wad nice except for.two different taps and shower flow with curtain. Suggest a glass door and shower mixer of good quality

  • 15 March 2016

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 1 night

    Pillows smelt a bit old

    Very handy to town

  • 7 March 2016

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sofa bed is old and smelled.

    Big market is across the street.

  • 17 February 2016

    • Leisure trip
    • Solo traveller
    • Standard One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There were bugs in the unit.

    Location, location, location and the owner did everything he could to make my stay enjoyable.

  • 9 February 2016

    • Family
    • Family Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Shower way to small

    Nothing

  • 9 February 2016

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great friendly service

  • 2 February 2016

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 2 nights

    Internet was poor

    Room was clean and service was excellent

  • 12 January 2016

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 1 night

    like to have free access for the private mineral pool

    very clean, friendly staff

  • 12 January 2016

    • Leisure trip
    • Family
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very dated furnishings and not particularly clean.

    Great location, close to town centre.

  • 11 January 2016

    • Leisure trip
    • Family
    • Family Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Didnt get value for money. Too expensive.

  • 27 December 2015

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 4 nights

    Friendly Staff, great location and no problems at all

  • 24 December 2015

    • Business trip
    • Group
    • Standard One-Bedroom Apartment
    • Stayed 2 nights

    Great friendly service.

  • 6 December 2015

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 7 nights

    The size of the unit, it had a separate bedroom which we did not expect.

  • 5 November 2015

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Crockroch in room, bathroom and kitchen facility

  • 16 July 2015

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nice and warm, well laid out unit.

  • 12 July 2015

    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    One of the male workers was disrespectful & treated us badly as customers.

  • 28 April 2015

    • Solo traveller
    • Standard One-Bedroom Apartment
    • Stayed 3 nights

    Old & tired furniture Minimum equipment

    Location Good bed Clean

  • 29 March 2015

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Convenient

  • 3 March 2015

    • Leisure trip
    • Family
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Great location close to everything.

  • 27 January 2015

    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 1 night

    Oven did not work Only have of lights worked

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • 5 January 2015

    • Leisure trip
    • Couple

    The carpets needs to be cleaned every second day.

    The motel and it's keeper both are very good. It is a praceful location nearby shop and central mall . kitchenette was very good.beds anf linen also good.

  • 3 January 2015

    • Leisure trip
    • Couple

    Very run down and dated. WiFi very hit and miss connection. TV bolted to the wall so not easily visible unless you are standing/sitting in front of it. Plethora or notices including one treating to fine you if dishes not washed and put away!. No toiletries provided except tiny bar of soap.The whole place was not welcoming. An NZ motel at its worst

    Location was just 10 minutes walk from town centre.

  • 15 January 2015

    • Leisure trip
    • Couple

    Location (walking distance to city center and close to supermarkets)

  • 3 January 2015

    • Leisure trip
    • Family

    Would be great if check out time could be extended.

    Great reasonable place to stay

  • 5 October 2014

    • Family

    It's not modern.

    Had a very comfortable stay. Nice and warm rooms and very handy to the shopping centre and supermarkets.

  • 8 June 2014

    • Business trip
    • Solo traveller

    very friendly hot pool comfortable bed

  • 4 June 2014

    • Leisure trip
    • Family

    Facilities in the room very comfortable for family with young children.

  • 28 April 2014

    • Leisure trip
    • Couple

    The linen was not very clean and I was bit by something.

    The location's very good and the Countdown is on the opposite of the road.

  • 5 April 2014

    • Leisure trip
    • Solo traveller

    Noisy plumbing No free-to-air channels available, only 7 sky channels.

    Free wifi Clean Not modern but everything you need Location

  • 7 March 2014

    • Leisure trip
    • Group

    Two different rooms with beds

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 44

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