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86 Ulster Street, Whitiora, Hamilton CBD, 3240 Hamilton, New Zealand
2 July 2016
눉We had a second floor apartment that was right on the corner of the intersection. It was a noisy night. The bathroom was very small. Room was outdated. Booking.com photos were very deceiving.
눇Sheets were clean with electronic blankets on bed. There is a nice pub across the road.
27 June 2016
눉Pictures look nothing like the rooms, the bathtubs plug didn't even fit to use the bath, facilities look like they were from the 50s. Staff were less than friendly, a smile goes a long way. Hair on the floor, basic cutlery, no knives, forks etc. would not stay again.
눇Close to town.
26 June 2016
눉Nowhere when booking were we indicated that a cash deposit or credit card were needed at Check in, the staff clearly didn't care as we explained the matter and left us to sort the matter ourselves. Whilst waiting for an hour to resolve the matter, another guest came out to the car park and moved her car away from ours which I was quite offended about. Lack of items in the room such as bowls plates and glasses. The viewing platform door came completely off the hinge upon first use so we tried to call reception but no one answered which wouldn't surprise me as the continued their conversation as we tried to check in/out. A young Polynesian couple in the room adjacent to use was being very "LOUD" at night, as I knocked on the door to ask if they could keep the noise to a minimum as my young newborn child Tamitiwakanaenae was sleeping I was told to stick it. The horrid smell from the room was evident as the door was briefly opened, they had clearly injected marijuanas that night. As it was still early and they didn't answer their phones prior I decided to walk to reception while my husband and two young children waited in the room, Upon approach the Indian receptionist was on his personal phone swiping right to as many tinder hook ups as possible, he was very rude to me and denied the whole incident even occurred. The swimming pool gate was left open at night, which was unsafe for all young mokopunas. For $21.50 The breakfast was highly overpriced we only received one piece of toast each while the chef could be seen having a dart in the kitchen. My other son Rangitaupaipaikakariki slipped on the wet floor and even managed to be sworn at by the Indian receptionist for doing so. In general I would have liked the stay but the with the poor service I would have rather stayed in the trailer at Uncle Pohoros marae. I'm disgusted. -10/10
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