59-61 Kaimanawa Street, 3330 Taupo, New Zealand
#85 of 131 Holiday rentals in Taupo
Guests' ChoiceBased on 1296 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.4
Facilities
7.8
Staff
7.9
Value for money
7.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Aaron
New ZealandWe washed the small amount of dishes in the sink, drained the water out and it flooded the kitchen floor. Yes we told the manager and he cleaned it up but told my wife she should have used the dish washer as the drain isn’t big enough and all drains flood like that. The dishes weren’t enough to justify a dish washer wash. At least put signs in the kitchen not to wash dishes in sink and everyone would know.
Location, cleanliness
Stayed in April 2024
Reviewed: 20 April 2024
Julie
United KingdomNo lift so just be prepared to carry luggage up one storey
Stayed in March 2024
Reviewed: 11 April 2024
Stu
New ZealandNo opening windows and a very noisy AC right above the bed, didn't get much sleep.
Bed was comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Georgina
New ZealandStaff was not on site majority of time, the shower had hairs and dirt left in it, and the kitchen in the room was dirty. No milk in fridge- I don’t expect a huge amount, but would’ve been nice to have been able to make a coffee the next morning at least.
Close enough to town, had enough parking.
Stayed in April 2024
Reviewed: 7 March 2024
Stephen
New ZealandPrices were hugely inflated for that weekend. A bit disappointing.
Stayed in March 2024
Reviewed: 28 February 2024
Nalini
New ZealandNo windows
It’s a bit dated to the other Quest we have stayed at No windows so was quite stuffy We didn’t get any milk left in the fridge
Stayed in February 2024
Reviewed: 24 February 2024
D
New ZealandA great stay over the weekend. I checked in on late Saturday the fantastic staff took care of the box key, to check out Monday. There was only 1 towel for the 3 days. Can people checking in on Saturday get 2 towels each.
Clean Kitchen Spacious bathroom
Stayed in February 2024
Reviewed: 20 February 2024
Jodie
AustraliaNo space for toiletries in bathroom
Location Facilities
Stayed in February 2024
Reviewed: 19 February 2024
Sandra
New ZealandQuite a strong smell of bleach
Great price with booking.com special Was thrilled to arrive and discovered a bottle of cold water in fridge as i was quite dehydrated from travelling
Stayed in February 2024
Reviewed: 13 February 2024
Suresh
New ZealandThe dryer was working but our clothes did not dry. The range hood was not working.
Location is good
Stayed in February 2024
Reviewed: 13 February 2024
Paul
AustraliaNewish
Stayed in February 2024
Reviewed: 5 February 2024
Vanessa
New ZealandTired and out dated
Easy parking and check in
Stayed in February 2024
Reviewed: 2 February 2024
Janice
New ZealandWife and i both found the bed uncomfortable, but thats down to personal preference, and in our ground floor unit, we heard every movement from upstairs.
Location was ok, the pool was lovely and refreshing after a 6 hr drive.
Stayed in January 2024
Reviewed: 28 January 2024
Mike
AustraliaThere were a few ants on the dining table when we arrived but they didn't reappear once we wiped the area down.
Well equipped kitchenette. Comfortable beds. Clean. Linked rooms worked really well for us. Free parking.
Stayed in January 2024
Reviewed: 22 January 2024
Sandy
New ZealandThe oven tray wasn't cleaned, it still had previously used food baked on it
Close to everything
Stayed in January 2024
Reviewed: 16 January 2024
Annabel
New ZealandPool could do with some shading in the hot weather.
Quiet location but still close enough to everything. Free and plenty of parking. Spacious room with all the ammenities you’d need for a long stay. Flexible staff who helped us to add an extra night at short notice
Stayed in January 2024
Reviewed: 4 January 2024
Olivier
IndiaWell located
Stayed in December 2023
Reviewed: 2 January 2024
Sean
New ZealandOur room was not serviced once for the four days that we stayed there. We had to ask for towels and sheets etc we constantly ran out of toilet paper and had to ask for more. The bed was never made.
Clean and tidy, aircon.
Stayed in January 2024
Reviewed: 26 December 2023
Roxanne
New ZealandNo lift facilities. We had 2nd level room, Husband has leg impairment, found the stairs & handling luggage a little difficult
Quiet, central, beautiful lake view
Stayed in December 2023
Reviewed: 26 December 2023
Mudbus
New ZealandExcellent location, great friendly staff, clean rooms, highly recommended!
Stayed in December 2023
Reviewed: 24 December 2023
Goodall
United KingdomThe tumble dryer filter not clean, the carpet to the bathroom 109 not fitted and gripper strip nail can catch your foot😳
It was clean and comfortable.
Stayed in December 2023
Reviewed: 20 December 2023
Sarah
New ZealandLate check in was simple and well organised. Spacious, clean room.
Stayed in December 2023
Reviewed: 9 December 2023
Mansoor
United Arab EmiratesNothings
Clean & nice hotel and kindly staff
Stayed in December 2023
Reviewed: 8 December 2023
Jane
New ZealandThe air conditioner didn’t work well and struggled to cool the room. The shower pressure was not good.
Good location and plenty of parking.
Stayed in December 2023
Šiauliai, Lithuania
Drobollach am Faakersee, Austria
Ios Chora, Greece
Bešeňová, Slovakia
Ettal, Germany
Dar es Salaam, Tanzania
Reykjavík, Iceland
Fiano Romano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content