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1140 Hinemoa Street, 3010 Rotorua, New Zealand
March 24, 2016
March 22, 2016
눉Bunk beds are so high and there is no barrier!
March 22, 2016
눉Initial impression of hostel was ruined by condescending and rude receptionist. Two queues; one to sign a list to check in and the other to check in..why can you lot check in on first queue?? Make it clear. Shared toilets were very far from some of the bedrooms and not enough showers for volume of people there. Bedsheets were covered in hair. Reception closed at 10pm so couldn't report it. Asked to speak to manager the next morning, left waiting over 30 minutes after telling us she would be down in a couple of minutes. With wet hair it looked like she was just out of the shower and with no explanation as to why she was late just said 'was it not more like 15/20 minutes you're waiting'. So rude. Seen another couple the previous day waiting for so long to speak with her too. Possibly a nasty ploy to irritate people so much that they lose the will to express themselves. Would never recommend this place to anybody and would never consider staying here again.
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