19 Malfroy Rd, 3010 Rotorua, New Zealand
#69 of 81 hotels in Rotorua
Guests' ChoiceBased on 1836 hotel reviews
6.6Cleanliness
7.0
Comfort
7.1
Location
8.1
Facilities
6.8
Staff
7.9
Value for money
7.3
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Frederick
AustraliaMy son and grandson being the 1st time there was the smell,however allgoods bout it
It was close to the amenities that i required
Stayed in April 2024
Reviewed: April 24, 2024
John
AustraliaThe smell of sulphur everywhere from thermal springs. No face washers with towels. Room outdated but clean. Very warm due to thermal heaters not being able to be turned off. TV'S need to be updated.
Was better than previous reviews. Location was convenient to all services. Staff very helpful and informative. Was as expected from a 3star facility
Stayed in April 2024
Reviewed: April 17, 2024
Julia
New ZealandThe sound of hammers at the neighbouring construction all day made it noisy and hard to rest in the day
It was a spacious area and the pools and spa were a bonus.
Stayed in April 2024
Reviewed: April 8, 2024
Hayley
New ZealandThe room was a little outdated. Could do with a renovation.
It had a pool and a spa pool.
Stayed in February 2024
Reviewed: April 7, 2024
Deborah
AustraliaPillows need changing. They were very old and flat.
Quite cheap. Reasonable size room (business studio). Clean. Way better on the inside of this hotel.
Stayed in April 2024
Reviewed: April 2, 2024
Waikato
New ZealandThe chairs were abit in the way in the room.
Room was nice size, liked that kitchen was separate.water was hot
Stayed in March 2024
Reviewed: March 31, 2024
John
United KingdomSmall pool Hot tub wasn't working Basic utensils missing in kitchen Old and tired, needs a refurb Decor was poor Poor shower
Locality to supermarket Close parking Hotel cat
Stayed in February 2024
Reviewed: March 30, 2024
Lawrencenz
New ZealandFor the second week now the booking.com system was not working and the motel had no record of our booking even though i had a booking confirmation and number. Not the motels fault. Booking.com needs to sort this. Thankfully the motel sorted it out for us and we thankyou.
Clean, warm room. Seperate kitchen area. Bathroom was clean and good shower pressure with modern fittings. Bed was great size and comfortable. Handy to town. Would return again. Thanks
Stayed in March 2024
Reviewed: March 26, 2024
Jeff
United States of AmericaThis was a fine place to stay. It is close enough to walk downtown or to some shopping if you want to do that.
Stayed in March 2024
Reviewed: March 24, 2024
Joanne
AustraliaWas very tired needed updating and no air conditioning
Central location to town and was a good budget hotel for a night stay. Staff were friendly
Stayed in March 2024
Reviewed: March 23, 2024
Terence
United KingdomA place to store your bags and also store / hang your clothes
Good location with parking and friendly staff.
Stayed in March 2024
Reviewed: March 22, 2024
Kok
Malaysiawifi signal was too weak
Stayed in March 2024
Reviewed: March 21, 2024
Rosemary
New ZealandProblems with tv not working properly, bed on wheels kept moving ,the unit is in need of upgrade lots of rust
It was private and well set up
Stayed in March 2024
Reviewed: March 17, 2024
Annita
United KingdomWe didn’t like the bathroom, toilet and shower arrangement but the facilities were adequate although the basin wasn’t easy to use for short people. Also, it is always helpful for people touring to have flannels provided rather than have a soggy one in our washbags. For people on foot or not wanting to take a car into town, the Motel is a bit far out but it did give us a good workout.
Booking in was easy and our room was readily accessible. The furniture was in good condition and the kitchen and dining table were clean. The bedding in both the bedroom and lounge was immaculate as were the towels. We really appreciated the warmth in the apartment that made a lot of difference both in the day and night. Also, the toilet paper was of very good quality, the best we had found in 16 days of touring. It’s position a few minutes from a first class takeaway in 4 different cuisines, including fish and chips, was a real bonus.
Stayed in March 2024
Reviewed: March 17, 2024
Julie
AustraliaNo screens on windows
Very clean friendly helpful staff
Stayed in February 2024
Reviewed: March 17, 2024
Gary
New ZealandSome traffic noise at night and early morning
Easy check-in and clean unit
Stayed in March 2024
Reviewed: March 16, 2024
Hampson
AustraliaNot experienced yet.
The little kitchen helps a lot and handy inour staying period.
Stayed in March 2024
Reviewed: March 15, 2024
Sarah
United KingdomBathroom decor a little tired
Easy to find and great location for area. Very comfortable
Stayed in March 2024
Reviewed: March 13, 2024
Cynthia
AustraliaA strong sulphur smell in the room every so often coming from the ground steam outlet in the carpark area. I'm not sure if the property could do anything more that it already did. That's nature. The parking was a little tight at the rear of the property. I'm glad we didn't have a bigger car.
It had everything we needed. Close to the supermarket and in a fairly quiet area. Other than the sulphur smell from outside, it was a clean and comfortable room.
Stayed in March 2024
Reviewed: March 12, 2024
Sylvia
New ZealandNo laundry room
The property is tidy, there is carpark available. Theres plenty of space in the room, the towels were replaced daily, there’s a good breeze when you open the road side windows. The kitchen stores most of the essential items you need for cooking, eating, cleaning up. Wifi & Netflix available. The pool and spa were perfect for recovery after touch games. The property is situated in a convenient location, close to all local amenities.
Stayed in March 2024
Reviewed: March 11, 2024
Graham
United Kingdomnothing
location and value for money
Stayed in March 2024
Reviewed: March 10, 2024
Tracey
New ZealandThe smell
The cat
Stayed in March 2024
Reviewed: March 5, 2024
Martin
United KingdomNA
Good location with bags of hot water because of on-site springs . Well equipped room with self-catering facilities
Stayed in February 2024
Reviewed: March 5, 2024
Nick
New ZealandNice
Nice
Stayed in February 2024
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