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Reviews of Rotorua Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

19 Malfroy Rd, 3010 Rotorua, New Zealand

#69 of 81 hotels in Rotorua

Guests' Choice

Review Score

Based on 1836 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    My son and grandson being the 1st time there was the smell,however allgoods bout it

    It was close to the amenities that i required

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Taupo Supercars
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell of sulphur everywhere from thermal springs. No face washers with towels. Room outdated but clean. Very warm due to thermal heaters not being able to be turned off. TV'S need to be updated.

    Was better than previous reviews. Location was convenient to all services. Staff very helpful and informative. Was as expected from a 3star facility

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The sound of hammers at the neighbouring construction all day made it noisy and hard to rest in the day

    It was a spacious area and the pools and spa were a bonus.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little outdated. Could do with a renovation.

    It had a pool and a spa pool.

    Stayed in February 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Business Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows need changing. They were very old and flat.

    Quite cheap. Reasonable size room (business studio). Clean. Way better on the inside of this hotel.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Great stay
    • Business trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The chairs were abit in the way in the room.

    Room was nice size, liked that kitchen was separate.water was hot

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Expensive for a poorly maintained property
    • Leisure trip
    • Couple
    • Business Studio
    • Stayed 1 night

    Small pool Hot tub wasn't working Basic utensils missing in kitchen Old and tired, needs a refurb Decor was poor Poor shower

    Locality to supermarket Close parking Hotel cat

    Stayed in February 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Studio with Spa
    • Stayed 1 night
    • Submitted from a mobile device

    For the second week now the booking.com system was not working and the motel had no record of our booking even though i had a booking confirmation and number. Not the motels fault. Booking.com needs to sort this. Thankfully the motel sorted it out for us and we thankyou.

    Clean, warm room. Seperate kitchen area. Bathroom was clean and good shower pressure with modern fittings. Bed was great size and comfortable. Handy to town. Would return again. Thanks

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    A nice enough place to stay in a busy town.
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night

    This was a fine place to stay. It is close enough to walk downtown or to some shopping if you want to do that.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Was very tired needed updating and no air conditioning

    Central location to town and was a good budget hotel for a night stay. Staff were friendly

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good stopping point for the thermal spring
    • Leisure trip
    • Couple
    • Business Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    A place to store your bags and also store / hang your clothes

    Good location with parking and friendly staff.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights

    wifi signal was too weak

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    The stay was fine the tv was replaced 3 times we used chairs to stop bed from moving
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Problems with tv not working properly, bed on wheels kept moving ,the unit is in need of upgrade lots of rust

    It was private and well set up

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Enjoyable including the bonus of a cat that decided to like us.
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night

    We didn’t like the bathroom, toilet and shower arrangement but the facilities were adequate although the basin wasn’t easy to use for short people. Also, it is always helpful for people touring to have flannels provided rather than have a soggy one in our washbags. For people on foot or not wanting to take a car into town, the Motel is a bit far out but it did give us a good workout.

    Booking in was easy and our room was readily accessible. The furniture was in good condition and the kitchen and dining table were clean. The bedding in both the bedroom and lounge was immaculate as were the towels. We really appreciated the warmth in the apartment that made a lot of difference both in the day and night. Also, the toilet paper was of very good quality, the best we had found in 16 days of touring. It’s position a few minutes from a first class takeaway in 4 different cuisines, including fish and chips, was a real bonus.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    I will be returning to Rotorua and will definitely rebook here again
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    No screens on windows

    Very clean friendly helpful staff

    Stayed in February 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Some traffic noise at night and early morning

    Easy check-in and clean unit

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    As good as expected. Good value for such accommodation.
    • Leisure trip
    • Couple
    • Superior Studio with Kitchen
    • Stayed 2 nights
    • Submitted from a mobile device

    Not experienced yet.

    The little kitchen helps a lot and handy inour staying period.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Business Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom decor a little tired

    Easy to find and great location for area. Very comfortable

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    It's a good place to stay for it's price.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    A strong sulphur smell in the room every so often coming from the ground steam outlet in the carpark area. I'm not sure if the property could do anything more that it already did. That's nature. The parking was a little tight at the rear of the property. I'm glad we didn't have a bigger car.

    It had everything we needed. Close to the supermarket and in a fairly quiet area. Other than the sulphur smell from outside, it was a clean and comfortable room.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Great value for money
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    No laundry room

    The property is tidy, there is carpark available. Theres plenty of space in the room, the towels were replaced daily, there’s a good breeze when you open the road side windows. The kitchen stores most of the essential items you need for cooking, eating, cleaning up. Wifi & Netflix available. The pool and spa were perfect for recovery after touch games. The property is situated in a convenient location, close to all local amenities.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Ideal for where we were and what we needed
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    nothing

    location and value for money

    Stayed in March 2024

  • Reviewed: March 10, 2024

    6.0
    Value for money and better than Tony’s
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell

    The cat

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good location for all sights at Rotorua
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Good location with bags of hot water because of on-site springs . Well equipped room with self-catering facilities

    Stayed in February 2024

  • Reviewed: March 5, 2024

    8.0
    It was good
    • Business trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nice

    Nice

    Stayed in February 2024

Showing 1 - 25

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