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463 Old Taupo Road, 3015 Rotorua, New Zealand
21 April 2016
눉The house keeping in cabin 16 was great except that our blankets smelt a bit like they hadn't been washed or changed before we arrived. Staff had been great upon arrival but as we were checking out one of the staff at the reception desk came across a little rude as I gave our towels back and kindly asked if we could get our bond back she seemed distressed that I had asked. I was then thankful she had given a refund but also bothered that she was like that as I felt there was no need to.
눇Thank you for our stay at your resort. We really enjoyed ourselves along with the thermal pool facility also nice and close to everything.
16 April 2016
눉Hot pools had mould and very dirty No cafe and games rooms as stated on map Bikes for hire not serviced, safety issues The price we paid was not worth it
눇Hot pools had mold and very dirty, accommodation stated had cafe, games room these are no longer open and why we stayed to access these as had family. Bikes you can hire dont get serviced, and wasnt worth the money we paid and false advertising. Very disappointed
19 April 2016
눉Odd items of rubbish around outside of cabin used soaps mandarin peels cigarette butts. Not a great first impression. I disposed of these and felt better about our site immediately.
눇Proximity to Redwoods. Hot pools on site. Cosy cabin lovely fresh linen and towels comfy mattresses. Great block out and sun filter blinds
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