326 Fenton Street, 3010 Rotorua, New Zealand
#18 of 79 hotels in Rotorua
Guests' ChoiceBased on 1463 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
April
New ZealandEverything was exceptional
Convenient location. Super friendly staff, Loved the rooms. Super comfy, Super clean. My kids slept really well.
Stayed in March 2024
Reviewed: March 18, 2024
Nadia
New ZealandParking was my only issue really, most times I got to park outside my room but last night wasn’t able to
I liked how big it was and having a separate spa was amazing, would be perfect for a couples getaway Little kitchen area and the set up for eating on the couch and bed watching tv
Stayed in March 2024
Reviewed: March 16, 2024
Silvia
United States of AmericaThere was nothing not to like!
Most comfortable bed and great water pressure in the shower. The staff was amazing and we loved getting a daily paper and plenty of new press captures to feed our coffee addiction.
Stayed in March 2024
Reviewed: March 13, 2024
Shelley
CanadaAll good.
Liked our room, it was clean and comfortable. Did not get to use our spa.
Stayed in March 2024
Reviewed: March 12, 2024
Theresa
New ZealandSuite was clean and roomy. Spa was amazing 😊 Staff were super lovely ☺️ Was everything we needed for our stay. Very happy 😊
Stayed in March 2024
Reviewed: March 2, 2024
Ryder
New ZealandNothing. .
Close to all amenities and staff are easy going . Room with spa bath was a bonus .
Stayed in March 2024
Reviewed: February 23, 2024
Wing
CanadaNo breakfast option. Also furnishings are a bit dated.
The location is great! Just south of the town, very close to Te Puia, for example. Short drive to government house. The room is large, and the spa tub is huge! Room is quiet, parking on site with very little walking. Overall great value for money. Staff very helpful and gave us restaurant suggestions.
Stayed in February 2024
Reviewed: February 23, 2024
Natasha
AustraliaThe room had well equipped kitchen facilities, beautiful spa area and very comfortable beds. The staff were very nice and helpful, and it was really lovely place to stay. We felt comfortable and well looked after. The onsite laundry was much appreciated from us who undertook a number of activities in Rotorua. Wonderful base for your adventures in Rotorua. Easy and plentiful parking and close to Te Puia, the town centre, shopping centres and parks.
Stayed in February 2024
Reviewed: February 21, 2024
Charles
New ZealandIt was very unfortunate when it was time to go. We called it home
Location was great as it was close to all attractions and shops. Staff was so kind & welcoming. Cleaners there were on to it.
Stayed in February 2024
Reviewed: February 17, 2024
Rowan
AustraliaSpa at room
Good value for money
Stayed in February 2024
Reviewed: February 7, 2024
Anthony
New ZealandTV hard to work despite following all the instructions on the card. No staff on site after 8pm you have to call an outside number and it took the guy 30 minutes to turn up to help when the spa would not turn off and ran for 3 hours after we got out!!!It was fixed by an electrician the following day.
Good location,lovely rooms.
Stayed in January 2024
Reviewed: February 6, 2024
Aaron
New ZealandSpa pool was great nice spacious rooms clean and had everything we needed
Stayed in February 2024
Reviewed: February 4, 2024
Caroline
New ZealandThe couch was a little uncomfortable and the guests upstairs were a bit noisy but that can’t be helped.
I liked the spa and the little terrace area it’s in. I have stayed once previously and did not find that bed comfortable but this time it was great.
Stayed in February 2024
Reviewed: February 2, 2024
Vincent
AustraliaNothing to dislike.
Spacious and clean, good parking.
Stayed in January 2024
Reviewed: January 31, 2024
Wendy
New ZealandN/a
We didn't get the breakfast but wow the service was awesome,I'm so very grateful for the hospitality and empathy shown to me and my family..the room was perfect,I love it there and definitely will be one of my number 1 spots 💙💜💐
Stayed in January 2024
Reviewed: January 24, 2024
Wytse
New ZealandOnly slight thing is that the honeymoon suite was by the laundry and a smoking bench.
Cool spa in the bedroom. Good location.
Stayed in November 2023
Reviewed: January 18, 2024
Mahmood
New ZealandNeeds to have air con in the rooms
Stayed in January 2024
Reviewed: January 14, 2024
John
United KingdomNothing
High standard accommodation in a good location with convenient parking outside our room. Friendly and professional staff.
Stayed in January 2024
Reviewed: January 13, 2024
Joan-ella
New ZealandNot enough pillows
Friendly & helpful staff. The room surpassed our expectations. The location is perfect
Stayed in January 2024
Reviewed: January 13, 2024
Virginia
New ZealandIn room 18 only 2 jetters in the spa were working and the water pressure in the shower wasn't great.
I just love the fact the rooms are nice and they have spas next to the bed
Stayed in January 2024
Reviewed: January 13, 2024
Pip
New ZealandA few things need to have a bit of maintenance done on them
Good location and was clean and comfortable
Stayed in December 2023
Reviewed: January 10, 2024
Lynn
United States of AmericaConvenient location to Whakarewarewa. Easy to get around close to restaurants and grocery. Short drive to Downtown .
Stayed in November 2023
Reviewed: January 9, 2024
Peter
United KingdomExcellent location. Friendly staff.
Stayed in January 2024
Reviewed: December 26, 2023
Marie
New ZealandLoved the spa outside , was a cool experience for our kids Christmas get away and bonus that the tv big enough to entertain the kids ,had HDMI port and sky tv available.
Stayed in December 2023
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