Skip to main content
  1. Hotel reviews homepage
  2. New Zealand hotel reviews
  3. Bay of Plenty hotel reviews
  4. Rotorua hotel reviews
  5. Reviews of Silver Fern Rotorua Suites & Spa

Reviews of Silver Fern Rotorua Suites & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

326 Fenton Street, 3010 Rotorua, New Zealand

#18 of 79 hotels in Rotorua

Guests' Choice

Review Score

Based on 1463 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 27, 2024

    10
    Perfect Location, Super comfy beds, A clean room & exceptional staff service.
    • Leisure trip
    • Family with young children
    • Family Two Bedroom Suite with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was exceptional

    Convenient location. Super friendly staff, Loved the rooms. Super comfy, Super clean. My kids slept really well.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Absolutely loved it will definitely be back, best birthday weekend away big 45
    • Leisure trip
    • Solo traveler
    • Executive Studio with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking was my only issue really, most times I got to park outside my room but last night wasn’t able to

    I liked how big it was and having a separate spa was amazing, would be perfect for a couples getaway Little kitchen area and the set up for eating on the couch and bed watching tv

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Perfect in every way.
    • Leisure trip
    • Couple
    • Executive One Bedroom Suite with Spa Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    There was nothing not to like!

    Most comfortable bed and great water pressure in the shower. The staff was amazing and we loved getting a daily paper and plenty of new press captures to feed our coffee addiction.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Great as booked.
    • Leisure trip
    • Couple
    • Superior Studio with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    All good.

    Liked our room, it was clean and comfortable. Did not get to use our spa.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Everything was fabulous 😊
    • Leisure trip
    • Group
    • Family Two Bedroom Suite with Spa Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Suite was clean and roomy. Spa was amazing 😊 Staff were super lovely ☺️ Was everything we needed for our stay. Very happy 😊

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    Enjoyed my birthday stay away .
    • Leisure trip
    • Couple
    • Executive Studio with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. .

    Close to all amenities and staff are easy going . Room with spa bath was a bonus .

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Great value for money.
    • Leisure trip
    • Couple
    • Superior Studio with Spa Pool
    • Stayed 2 nights

    No breakfast option. Also furnishings are a bit dated.

    The location is great! Just south of the town, very close to Te Puia, for example. Short drive to government house. The room is large, and the spa tub is huge! Room is quiet, parking on site with very little walking. Overall great value for money. Staff very helpful and gave us restaurant suggestions.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Lovely rooms with spas, comfortable and convenient!
    • Leisure trip
    • Family with young children
    • Family One Bedroom Suite with Spa Pool
    • Stayed 5 nights

    The room had well equipped kitchen facilities, beautiful spa area and very comfortable beds. The staff were very nice and helpful, and it was really lovely place to stay. We felt comfortable and well looked after. The onsite laundry was much appreciated from us who undertook a number of activities in Rotorua. Wonderful base for your adventures in Rotorua. Easy and plentiful parking and close to Te Puia, the town centre, shopping centres and parks.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    I would definitely stay again
    • Leisure trip
    • Couple
    • Executive Studio with Spa Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    It was very unfortunate when it was time to go. We called it home

    Location was great as it was close to all attractions and shops. Staff was so kind & welcoming. Cleaners there were on to it.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family One Bedroom Suite with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Spa at room

    Good value for money

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Very nice motel lovely rooms.
    • Leisure trip
    • Couple
    • Executive Studio with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    TV hard to work despite following all the instructions on the card. No staff on site after 8pm you have to call an outside number and it took the guy 30 minutes to turn up to help when the spa would not turn off and ran for 3 hours after we got out!!!It was fixed by an electrician the following day.

    Good location,lovely rooms.

    Stayed in January 2024

  • Reviewed: February 6, 2024

    10
    Great place to stay for a couple of days in Rotorua
    • Leisure trip
    • Couple
    • Executive One Bedroom Suite with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Spa pool was great nice spacious rooms clean and had everything we needed

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Great value for money and a perfect relaxing getaway for everyone.
    • Leisure trip
    • Family with young children
    • Executive Studio with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    The couch was a little uncomfortable and the guests upstairs were a bit noisy but that can’t be helped.

    I liked the spa and the little terrace area it’s in. I have stayed once previously and did not find that bed comfortable but this time it was great.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Great, in a word!
    • Leisure trip
    • Couple
    • Executive Studio with Spa Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Spacious and clean, good parking.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Thank you so very much,I appreciate you guys and will be back.
    • Leisure trip
    • Family with young children
    • Family One Bedroom Suite with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    We didn't get the breakfast but wow the service was awesome,I'm so very grateful for the hospitality and empathy shown to me and my family..the room was perfect,I love it there and definitely will be one of my number 1 spots 💙💜💐

    Stayed in January 2024

  • Reviewed: January 24, 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • Honeymoon Suite with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Only slight thing is that the honeymoon suite was by the laundry and a smoking bench.

    Cool spa in the bedroom. Good location.

    Stayed in November 2023

  • Reviewed: January 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family One Bedroom Suite with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs to have air con in the rooms

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Wonderful stay in Rotorua
    • Leisure trip
    • Couple
    • Superior Studio with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    High standard accommodation in a good location with convenient parking outside our room. Friendly and professional staff.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Family Road trip
    • Leisure trip
    • Family with young children
    • Executive One Bedroom Suite with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough pillows

    Friendly & helpful staff. The room surpassed our expectations. The location is perfect

    Stayed in January 2024

  • Reviewed: January 13, 2024

    9.0
    Absolutely beautiful
    • Leisure trip
    • Couple
    • Executive Studio with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    In room 18 only 2 jetters in the spa were working and the water pressure in the shower wasn't great.

    I just love the fact the rooms are nice and they have spas next to the bed

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Very nice location and clean
    • Leisure trip
    • Couple
    • Superior Studio with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    A few things need to have a bit of maintenance done on them

    Good location and was clean and comfortable

    Stayed in December 2023

  • Reviewed: January 10, 2024

    9.0
    Nice clean Stay in Rotorua
    • Leisure trip
    • Group
    • Family Two Bedroom Suite with Spa Pool
    • Stayed 2 nights

    Convenient location to Whakarewarewa. Easy to get around close to restaurants and grocery. Short drive to Downtown .

    Stayed in November 2023

  • Reviewed: January 9, 2024

    9.0
    Lovely stay
    • Leisure trip
    • Couple
    • Executive Studio with Spa Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location. Friendly staff.

    Stayed in January 2024

  • Reviewed: December 26, 2023

    10
    Very friendly hosts and prompt contact if any questions.
    • Leisure trip
    • Family with young children
    • Executive One Bedroom Suite with Spa Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Loved the spa outside , was a cool experience for our kids Christmas get away and bonus that the tv big enough to entertain the kids ,had HDMI port and sky tv available.

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: