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  5. Reviews of The Devon Hotel A Heritage Hotel

Reviews of The Devon Hotel A Heritage Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

390 Devon Street East, 4312 New Plymouth, New Zealand

#13 of 31 hotels in New Plymouth

Guests' Choice

Review Score

Based on 5443 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    9.1

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    10
    Great find
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    On-site restaurant with amazing buffet. I wasn't well in the morning, and they graciously agreed to our request to check out 30 minutes late.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Very recommended!
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    All

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Great prices great location great rooms
    • Family with young children
    • Studio Queen and Single
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Price

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    We really loved staying there
    • Leisure trip
    • Couple
    • Queen & Single Studio (with Trundler on request)
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful place and nice location

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Perfect location, great value for money, would happily stay again
    • Leisure trip
    • Family with young children
    • Queen & Single Studio (with Trundler on request)
    • Stayed 2 nights
    • Submitted from a mobile device

    We were in room 778, I kept slamming the closet door on the entrance door as the lever on top of the door was sticking out too much which banging noise at night I’m sure could be irritating to others.

    Great location, room was perfect for my Dad and I & had the basics of what we needed, staff were lovely.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Really enjoyed my stay every thing I needed good food good bar and good rooms spot on 👍
    • Leisure trip
    • Group
    • Twin Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to not like

    Breakfast and dinner was great a really good selection location was good as we played golf at Ngamutu so nice and handy

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Wonderful friendly inviting
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Abundance of choice, some specialities and catered gluten free options

    Stayed in February 2024

  • Reviewed: March 26, 2024

    10
    Comfrotable
    • Business trip
    • Group
    • Queen Studio
    • Stayed 1 night

    Nothing.

    Great to have restaurant on site.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Comfortable, warm & friendly staff. nothing was a problem
    • Leisure trip
    • Group
    • Deluxe Twin Studio with Two Queen Beds
    • Stayed 3 nights

    Too far to walk to Pukekura park - 1st World problem!

    Staff were very friendly & helpful. Beds were very comfortable. We had everything we needed. My friend & I will be back for WOMAD next year.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet needs a brush

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent stopover and very good value for money.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Family with young children
    • Studio Queen and Single
    • Stayed 1 night
    • Submitted from a mobile device

    Unable to extend checkout time without paying extra.

    Bed, pool, spa, location.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Excellent stay
    • Leisure trip
    • Group
    • Twin Studio with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Exceptional value for money. Lovely pool and spa. Beds super comfy. Bar and restaurant were great. Highly recommended.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were very friendly and helpful. They went the extra mile to make us feel special while on our honeymoon. Highly recommend. Great value for money.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Studio with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Spa pool was not warm. The window of my room faced the street and was not sure how much people could see in. I pull the roller blind down but made room completely dark in middle of day. It would be nice to have additional or alternate window furnishings that let outside light in but gave privacy.

    Staff were very helpful snd accommodating. My room was clean and very comfortable. Also enjoy swimming pool snd access to free bike.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    All was good

    Easy check in. Room was comfortable

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The devon Hotel is located close to the airport and cbd, so the perfect place to stay, it has a great restaurant for dinner and breakfast, well equipped rooms some with coffee makers. Staff are always friendly and welcoming, as we have stayed a few times it's more of a welcome home than a welcome back.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Excellent and well worth the money
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    It was great value for money

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Great hotel with great staff. Good location.

    Stayed in January 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful location and facilities
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night

    Wonderful location and visit co-insided with Americal Hot Rod weekend and the cars in the carpark were amazing

    Stayed in February 2024

  • Reviewed: March 20, 2024

    8.0
    Nice hotel good location
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t enough parking so we were on the street but that was fine as plenty around there to use. The shower pressure wasn’t great and room was a bit tired and run down.

    The location was great - short 15 minute walk to town and about 30 to the beach which was nice for us. The facilities were good - Landry, restaurant and helpful staff.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    love it .
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 2 nights

    loved the water cooler but some cups would have been nice for a thirsty traveller that didnt have a bottle

    loved the big comfy beds, the pool ,spa pool & the gardens food at the marbles was great too

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The best beds ever! Complimentary bike a bonus too. It was such an enjoyable stay for a last minute booking.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    Fab hotel with beautiful art work and spacious clean rooms
    • Leisure trip
    • Family with young children
    • Twin Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike!

    Lovely hotel with some beautiful art work displayed. Rooms were spacious & comfy.

    Stayed in March 2024

Showing 1 - 25

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