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456 Papanui Road, Papanui, 8542 Christchurch, New Zealand
July 10, 2015
눉Was apparently upgraded from superior to deluxe room. The room was designed awkwardly with two large beds cramped into a small space, the reason I booked a room with one bed was because we didn't want to be cramped by the other bed. Bathroom had poor ventilation and TV didn't have all the channels that were in hotel guide. Other than the lady that checked us who was very friendly, the other staff were a bit snobby. It was also often difficult to get a car park during the evenings. We also were surprised to find no desserts on room service menu. I hope this doesn't come off as a complaint rather an attempt to provide a fair and complete review. We too work in customer service and appreciate the difficulties faced in dealing with the public.
눇Nice clean, recently renovated room. Warm room, comfy bed, and very clean. want to be cramped by the other bed. The cleaners were friendly and were excellent, I couldn't commend them more. The lady that checked us in was also very friendly and greeted us with a smile whenever she saw us.
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