14 Airpark Drive, Auckland Airport, 2022 Auckland, New Zealand
#77 of 175 hotels in Auckland
Guests' ChoiceBased on 3774 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 24 April 2024
Malinky
New ZealandMy husband didn't sleep well with our room being close to the motorway. The traffic prevented a comfortable stay.
The service provided, staff were friendly and helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Gus
AustraliaGreat location for airport. Convenient pickup and friendly staff
Stayed in April 2024
Reviewed: 23 April 2024
Rodger
New ZealandThe carpet in the corridor leading to our room is well overdue for replacement. Price of mocktail st $21 was the same as normal cocktails-in most places it would cost around $12 -14.
Located 3 minutes drive from the airport. Free shuttle Restaurant on site Large room Comfortable bed Large lounge in reception area
Stayed in April 2024
Reviewed: 23 April 2024
Lorraine
New ZealandSwimming pool area was located directly in front of the main entrance adjacent to car parking area. If you wanted to use this facility it meant walking through the main foyer past guests checking in/out of hotel in swim wear/towel. Bathroom was a little dated, but very clean.
Good Location, very central to Auckland Airport, Clean, comfortable, well appointed room, when window was shut very minimal to no noise, giving a great night sleep, free shuttle to drop off at airport, secure car parking, when leaving your vehicle whilst overseas or abroad.
Stayed in April 2024
Reviewed: 22 April 2024
James
United KingdomNo dislikes
Shuttle to airport
Stayed in April 2024
Reviewed: 19 April 2024
Suzanne
New ZealandFriendly staff, great service and comfortable bed and room
Stayed in March 2024
Reviewed: 17 April 2024
Clare
New ZealandThe meals were nice, the room was comfortable, and so was the bed.
Stayed in April 2024
Reviewed: 17 April 2024
Georgina
New ZealandThe morning staff member was a bit flat.
The restaurant was great and so were the staff as I came in.
Stayed in April 2024
Reviewed: 16 April 2024
Jeanne
New ZealandN/a
Very spacious room
Stayed in April 2024
Reviewed: 16 April 2024
Frank
New ZealandThe long walk through the rain with very little shelter, to a busy shuttle stop that was insheltered was TOTALLY unacceptable to me as a partially crippled person in my eighties. This is a major Auckland Airport problem. How much would it cost to erect a tin bus shelter?
It was very conveniently positioned, the staff on reception and in the restaurant were very helpful. The free shuttle is a real bonus, and though the first shuttle to come was full, a second came within 10 minutes. Great service.
Stayed in April 2024
Reviewed: 16 April 2024
Lize
New ZealandIt's very well situated, and easy to use their shuttle, dropping off and picking up from the airport. Room was good
Stayed in January 2024
Reviewed: 15 April 2024
Steve
New ZealandBreakfast food was nearly cold
Convenient for overnight stay at airport. Free shuttle , friendly staff.
Stayed in April 2024
Reviewed: 12 April 2024
Graham
United KingdomSome decor / chairs a bit tired and needing a facelift
It was fine for being close to airport and easily accessible to motorway. Shuttle was excellent to airport.
Stayed in April 2024
Reviewed: 12 April 2024
Mez100
AustraliaNothing.
A perfect place to stay if you are flying out early in the morning. The free 24 hour airport shuttle service was an added bonus! Our room was comfortable and clean. All the staff we encountered including reception, cleaning, restaurant and bar staff were professional, friendly and helpful. We were travelling with a 19 month toddler and they went out of their way to make our stay as easy and comfortable as possible. Would happily stay here again!
Stayed in April 2024
Reviewed: 11 April 2024
Steven
United KingdomI guess the location on a business park
The breakfast team were good and it was all the standard self service
Stayed in April 2024
Reviewed: 11 April 2024
Linda
New ZealandNothing
All ok
Stayed in April 2024
Reviewed: 10 April 2024
Steven
New ZealandWater pressure for shower wasn't the best
Nice and close to our usual Park n Ride long parking site
Stayed in March 2024
Reviewed: 9 April 2024
Barry
New ZealandThe airport shuttle was hard to track down at the International airport, but this was mainly the way that the Airport traffic management is set up with new lanes and Ubers/ Taxis using the designated Shuttle lanes. This may improve in time, but Heartland need to update their website to explain changes or show a map.
The breakfast was fairly good, although there didn’t appear to a lot of choice for coffee refreshment. However we were late due to late flight into Auckland.
Stayed in April 2024
Reviewed: 8 April 2024
Philippa
New ZealandNothing
The most comfortable bed ever and windows that open. An ideal hotel for those using the nearby airports with a complimentary 24hr shuttle to both terminals, and long term parking for a reasonable price.
Stayed in April 2024
Reviewed: 7 April 2024
Sandra
New ZealandClose to airport, free shuttle
Stayed in March 2024
Reviewed: 7 April 2024
Marc
New ZealandCheck in staff was not very friendly or helpful.
Very comfortable and great value
Stayed in March 2024
Reviewed: 6 April 2024
Lorreen
New ZealandRestaurant menu was minimal
Clean and customer service, nice library
Stayed in April 2024
Reviewed: 5 April 2024
Lorraine
AustraliaExcellent choice for a stopover with free shuttle to and from the airport.
Stayed in April 2024
Reviewed: 3 April 2024
Nicola
AustraliaEverything was fine.
Large apartment type rooms with lots of space, very clean, comfortable bed. Good food, great little bar and much needed gin.
Stayed in April 2024
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