401 Queen Street, 1010 Auckland, New Zealand
#197 of 470 vacation rentals in Auckland
Guests' ChoiceBased on 3376 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.1
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Suzanne
IrelandNo phone in bedroom, yet room service menu. No room guide with details of facilities/services
Stayed in April 2024
Reviewed: April 21, 2024
Ricci
New ZealandLocation
Stayed in April 2024
Reviewed: April 18, 2024
Alana
New ZealandThat there no windows that could be open
How the rooms where set up and space was awesome Front desk was very helpfull
Stayed in April 2024
Reviewed: April 18, 2024
Tania
New ZealandWe asked for our room to be serviced. We went out for the day and returned late in the afternoon and it still hadn’t been done so we had to ring reception to restock our room with towels, and remove the dishes from room service the night before. The buffet Breakfast was ok but selection could be improved. Probably best to order off the menu if u have kids who won’t eat $25 worth of food like mine😂.
Location was good. Small superette across the road. We walked to Skycity, it took us about 20 mins. A nice stroll along Queen st. The bed was comfy and good shower. Receptionist was polite and quick checkin checkout.
Stayed in April 2024
Reviewed: April 18, 2024
Fairuz
New ZealandOne side of the bathroom wall is glass type. When someone is in the bathroom/ toilet, light can be seen through into one of the rooms.
Modern and vibrant look, spacious unit, complete kitchenette, good basement parking, centrally located
Stayed in April 2024
Reviewed: April 18, 2024
Jo
AustraliaThe manager was absolutely very rude and unfriendly and unhelpful. There was a new staff member there, she was nice.
Very comfortable and spacious.
Stayed in March 2024
Reviewed: April 16, 2024
Frances
New ZealandMy room was super cool. Staff were patient with me and my excessive amount of luggage. Luggage trolley delivered to my room for my departure.
Stayed in March 2024
Reviewed: April 15, 2024
Hingst
AustraliaUpdate decor.
Quietness, 24 hr reception, proximity to 'K' Road, flexibility of staff and courtesy.
Stayed in April 2024
Reviewed: April 15, 2024
Chris
New ZealandGreat location to the event we were attending.
Stayed in March 2024
Reviewed: April 14, 2024
Kihyun
New ZealandAir conditioner looked a bit dusty.
The room was very spacious. Even though it was a hotel, it had all the whitewares like a serviced apartment. Most importantly, the air conditioner worked perfectly like ice age.
Stayed in February 2024
Reviewed: April 13, 2024
Gretton
New ZealandBreakfast Able to put my bike in the store room
Stayed in March 2024
Reviewed: April 11, 2024
Sarah
AustraliaNo couch for watching TV!
Good location, clean and tidy room, paid parking is in the basement. Very comfy beds!
Stayed in April 2024
Reviewed: April 11, 2024
Philip
New ZealandEvery time we left the carpark we couldn’t get back in. Had to go back to reception to get the swipe reactivated. Bathroom seriously needs a fan, stuffy and smelly, maybe everyone’s drains run through close by pipe systems? Room spacious enough for two. Short on cutlery, no cloth to wipe the bench. Just about ready for a Reno I think.
Location was good for Auckland city. Great to able to self cater.
Stayed in March 2024
Reviewed: April 10, 2024
Billie
United States of AmericaJust the washing machine downstairs was not in good shape.
Personnel was very helpful. Place was clean and and I liked the food from the restaurant. Will recement to anyone.
Stayed in April 2024
Reviewed: April 7, 2024
Katie
New ZealandBed not that comfy, could have actual milk in fridge not powder, and more kitchenware.
Good location, good size room, clean.
Stayed in April 2024
Reviewed: April 7, 2024
Damien
New ZealandCramped and awkward bathroom layout. Unable to switch kitchen lights off & had terrible sleep as no instructions available to turn lights off
Stayed in March 2024
Reviewed: April 6, 2024
Whittington
New Zealandbar was closed in the evening mmmmmmmmmmmm
allow the bar to serve drinks later
Stayed in January 2024
Reviewed: April 5, 2024
Kk
IndiaNot enough Kitchen appliances
Location, cleanliness
Stayed in April 2024
Reviewed: April 3, 2024
Jackie
AustraliaVery tight in car park.
Easy check in. Nice room..quiet comfortable
Stayed in April 2024
Reviewed: April 1, 2024
Suzanne
New ZealandThe food in the restaurant was not very good. I think for a "fully equipped kitchen" in the suite they should provide a chopping board and more than one pot. Information on the TV menu sometimes conflicted with information on the website. King bed is actually two beds with separate mattresses pushed together. I was charged the credit card surcharge, even though I paid by debit card. The hotel did not respond to my email about this.
Good location. 10 mins to Aotea Square, 15 mins to Sky City Theatre. Good soundproofing in the suite. Tidy and clean. Small storage area to keep your luggage before your room is ready. Lone Star restaurant across the road.
Stayed in March 2024
Reviewed: March 31, 2024
Xan
New ZealandIt's tired and can use an upgrade.
Stayed in January 2024
Reviewed: March 29, 2024
Richardson
Australiamaybe if the windows could open to let a bit of airflow through that would have been great
location was great. room was large and with a big bed. the staff were great
Stayed in March 2024
Reviewed: March 29, 2024
Mary
AustraliaI think they should provide milk in the fridge to go with the tea bags they provide
Nice breakfast. Clean and quiet.
Stayed in March 2024
Reviewed: March 28, 2024
Maria
New ZealandAll good
The room
Stayed in March 2024
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