Excellent location on the Chagres River. Watching the sunset and sunrise from my hammock on the room’s balcony is always special.

Stayed in April 2024

Food could have been better. Evening buffet not ideal. Small amount of options for healthy food in the alternative restaurant. Not everyone wants a buffet.

Amazing room. Wonderful staff. Beautiful sunrise. Good breakfast.

Stayed in April 2024

Price a bit high.

Breakfast is very good.

Stayed in March 2024

No hairdryer, wifi old hotspot with impossible connection to the iPhone (room 303).

Location, breakfast and the food in general. Attentive personel.

Stayed in March 2024

Facility is old and very tired looking -

Location

Stayed in February 2024

Food choices for lunch and breakfast are very limited and for the price they charge… Unfortunately you have no choice as there is literally nowhere else you can eat. We tried the main restaurant a couple of times and then ended up using the snack bar by reception. The rooms are big and nicely decorated area. However my husband and I had a freshly repaired room whereas our kids who were given a room three doors from ours had a much worse room that definitely needs to be redone asap. One of the buildings looks completely run done but I think they don’t use in so maybe just don’t have the funds to take care of it. Still does ruin the impression a little bit when you walk by…

This hotel is located inside the natural reserve park and the views from the rooms are absolutely unbeaten. OMG you can just spend your entire stay at the terrace in the hammock and be feeling blessed. The hotel offers a short 30 mins night safari included in your stay and we went out every night - only saw some caymans, coati and several bird species but it was fun! We did all the activities they offer including visits to the sloth sanctuary which is basically part of the hotel but they charge you extra for that. There are five sloths in total - you only get to see two. We loved the areal team activity and the boat ride to the monkey island also was a nice thing to do. A good thing is they let us do all those activities with the same ticket in two days not in one as it is supposed to be normally - it is too much for one day!

Stayed in December 2023

Expensive food and drink with no other dining options

Setting was incredible. Very peaceful with lots of nature and wildlife to enjoy

Stayed in March 2024

Overpriced drinks. Bad tours. Missed opportunity, it would be a resort I'd be happy to spend a week at if they offered nice, well priced (or maybe included) tours and recommended DIY walks + if the all inclusive was better value.

Amazing view. Great pools. Breakfast etc better than I expected based on reviews. Food was OK.

Stayed in February 2024

A slight sewer smell in my room.

Breakfast is always good, at times tour groups can make it crowded. The rooms are usually fine, but location of your room is important.

Stayed in February 2024

price for food and expeditions way to high for quality

Gorgeous area with marvelous view.

Stayed in March 2024

The pool area is very nice and has a lot of potential. It needs a bit of TLC. It shows some wear and tear in places. It is a big pool with lots of loungers BUT pool staff leave at 5 pm. We wanted to swim then but there were no clean towels just a pile of used towels. We ended up bringing our room towels down. Also we would have enjoyed a beverage at the pool bar which was then also closed and left in disarray . I think there must not be enough staff.

Amazing location. Grounds well maintained. Beautiful views from balcony. Friendly staff. Well organized tours with knowledgeable tour guides. Lovely walks into rainforest from the property. Plenty of birds and critters to spot. Food was varied and high quality. Restaurant also boasts a lovely view.

Stayed in March 2024

The rooms do need a bit of updating but nothing serious. The pipeline birding tour at $80 is a bit expensive and you are better off spotting wildlife in the grounds of the hotel in the evening and on the Chunga trail.

The rooms are spacious and face the river and the huge pool is beautiful in a tropical setting and with a great bar but does close at 5.30pm. There is a buffet restaurant and food at the bar which is good value. There are a whole variety of tours to choose from and the free local Chunga trail is excellent. The boat trip to Lake Gatun is very good and monkeys actually board the boat.

Stayed in March 2024

Hotel was clean and nice while a little dated.

Very glad it was part of our Panama trip. We did several of facilities activities over 2 days.

Stayed in February 2024

Hotel and rooms (especially bathroom) needs some updating. No airco in the reception area. Limited dining opportunities and rather on an expensive side (including in a pool bar).

The location is the main advantage, in the rainforest with many birds just outside your window. Big room with beautiful view and a hammock is a bonus. Nice and free evening 30 min safari. Good pool with a bar. Good walk around the huge property.

Stayed in February 2024

It seemed as though only 50% of the property was in use. Spa, gym, some restaurants, off site activity center, etc were closed. Lacked entertainment or activities (outside of the tours)

Professional staff in all areas- reception, tours, wait staff, housekeeping. A-Plus Beautiful setting with wildlife to view Room was comfortable and cleaned daily Nice pool area Three tours offered were great.

Stayed in February 2024

The food was just okay.

I loved the tours although very expensive.

Stayed in February 2024

Felt a bit like a package tour hotel at times and the tours they offered weren’t great value. Recommend going down to lake (4 mins walk) and organising your own tours out to monkey island and the canal for half the price.

Location was amazing, you can walk right into rain forest. Right near the lake that goes into canal, stunning g views from our room, the deserted village right near by, the free night tours. Rain forest at your doorstep.

Stayed in February 2024

Resort was grand at one time but now looks a little beat and run down. Lots of package tours. Bar/cafe is really mixed.

Excellent location near Pipeline Road and other locations for birding. Spacious grounds for birding as well. Bar/cafe has been updated and has beautiful view.

Stayed in February 2024

Staff in restaurant could be curt. Had to pay as you go, couldn’t charge to room. Lots of groups, cruises turn up using facilities. Breakfast doesn’t start until 7 and tours can start same time. Grounds a bit tired. Tours expensive. Price of food and drink expensive, essentially a monopoly so $5 + tax for small can of beer most ever paid in whole of Panama. There are hiking trails but no map to show them, we just wandered all over anyway.

Location was good, large room, comfy bed, great views, free night drive,

Stayed in February 2024

Room was not very clean and the monkey bar food was not very good.

Beautiful grounds and location

Stayed in February 2024

We were ambushed by the staff with drinks. We wrongly assumed they were either free or reasonably prices. 2 non alcoholic cotaips and 2 standard cocktails added to a 59 dollars charge. Beware

Amazing nature. Room was surprisinglybclean and comfy

Stayed in January 2024

Service not up to par.

The tours were very good, great staff, food tasty, exceptional building but service not as good. Had to ask 3 times for towels.

Stayed in January 2024

Food service was pricey.

Location, beauty and amenities

Stayed in January 2024

The food is quite expensive for what it is, the buffet items are good if you happen to like what's on offer but can occasionally feel short-changed. The fruit selection at breakfast is great, as are salad choices at dinner. The monkey bar is a very reasonably priced alternative to the buffet. Travel to and from... book an Uber the day before you want to leave to avoid long waits, it'll cost more, but it's guaranteed. Sat/Sun there are a few cars available if you're lucky, but weekdays we struggled to book anything and paid over the odds for a tour guide when we only wanted a taxi.

The location and style of the building were amazing. The pool was great and waking up to Howler Monkeys over the lake and aguti/humming birds in the grounds was great. On site activities were good, a little expensive but people are paying to do the same thing on a day trip from panama with a $50 transfer fee. Walking down to the local village is worth the 30 mins as the wildlife around the abandoned building is cool and you can visit the spots on the free night tour with greater leisure(particularly cayman/turtle pond).

Stayed in January 2024