Calle Choquechaca, 339, Cusco City Centre, Cusco, Peru
#22 of 295 hotels in Cusco
Guests' ChoiceBased on 353 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
9.2
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Zohrab
United States of AmericaHonestly this place is breathtaking. My shower was not able to maintain temperature and went cold to hot, is the only bad thing I can find to write
It's like a place out of a romance novel. The property, not much visible from outside, but the inside opens up to a page from a 19th century Spanish romance novel. Gardens are beautifully maintained, and the courtyards decorated to take you back a couple of centuries. Outside of the physical property itself, the staff were amazing as well. We slept in and were going to miss the train: two people ran up to get our luggage down while one checked us out and the other got us a taxi before we were even done.
Stayed in April 2024
Reviewed: April 12, 2024
Celisa
United States of AmericaIt's a lovely historical building--Inca wall and old Spanish building. The staff were helpful and responsive to our requests. The place is far enough away from the hubbub to be pretty quiet but just a short walk to the main square, with some food options even closer.
Stayed in April 2024
Reviewed: April 4, 2024
Julia
United States of AmericaNothing
Everything, there was nothing not to like! Easy walk to the plaza, not far from Sacsayhuaman Inca fortress and plenty of shops/food in the area.
Stayed in March 2024
Reviewed: April 3, 2024
Hee
United States of Americanone
The breakfast was beyond my expectation,
Stayed in March 2024
Reviewed: March 31, 2024
Paulette
PeruStaff were very friendly
Stayed in March 2024
Reviewed: March 29, 2024
Ad9123
CanadaNothing!
Beautiful and great location. There were nice hangout spaces both inside and outside. Always had hot water available and coca leaves for tea. Breakfast was nice too! Good selection for lots of different preferences.
Stayed in March 2024
Reviewed: March 29, 2024
Jason
United States of AmericaNothing, it was great.
I loved the layout of the hotel - so many beautiful spaces to hang out in besides our room where we could relax. I also appreciated the 24 hour purified water and hot tea - huge because of the potential for altitude sickness.
Stayed in March 2024
Reviewed: March 26, 2024
Christian
GermanyHistoric place, stylish Ambiente!
Stayed in March 2024
Reviewed: March 25, 2024
Paige
United States of AmericaThe only downside I can even begin to think of is maybe the uphill climb to reach it by foot. Cusco is high altitude so I was quite winded walking around town. The hotel does have coca tea available 24/7 to help with altitude sickness though.
This property is BEAUTIFUL. It is located in the colonial district and has such a lovely charm. Fountains and botanicals everywhere, it was truly wonderful. Staff was also very kind and helpful, the offered a free pick up from the airport as well!
Stayed in March 2024
Reviewed: March 23, 2024
Simona
AustraliaGreat location . Staff were friendly and helpful. Massage was the best I’ve ever had
Stayed in March 2024
Reviewed: March 18, 2024
Chetan
United States of AmericaNothing
Great
Stayed in March 2024
Reviewed: March 18, 2024
Chetan
United States of AmericaNothing to mention.
Breakfast was perfect. Had good choices. Staff was friendly and took great care.
Stayed in March 2024
Reviewed: March 15, 2024
Barefootdempsey
United KingdomEverything, perfect location, great staff, and food
Stayed in March 2024
Reviewed: February 12, 2024
Israel
MexicoDecoration and space in the rooms is great! Bed is really comfy too. It's accesible by car which can be something useful if you are going on tours.
Stayed in January 2024
Reviewed: January 31, 2024
Fran
United KingdomNothing
Everything was great! Lovely courtyard. Good breakfast. Helpful friendly staff. Loved this hotel
Stayed in January 2024
Reviewed: January 28, 2024
Paula
United KingdomBeautiful building in great location, very good breakfast, lovely room!
Stayed in January 2024
Reviewed: January 24, 2024
Louise
United KingdomNothing! Everything was great. Nothing needs to improve.
Everything was great. Really lovely environment and ambience. Fantastic location. Staff were extremely helpful, e.g. calling our tour operators when they hadn't replied to our messages. Arranged to pick us up from the airport on arrival. Early breakfast available to fit with early pick up for tours and provided good snacks when we left even earlier. Can't think of anything that could have improved. Would very happily stay there again.
Stayed in January 2024
Reviewed: January 23, 2024
Katiele
Portugalbreakfast a little limited but good
Very comfortable rooms and social spaces. Great team!
Stayed in January 2024
Reviewed: January 23, 2024
Phillippa
New ZealandOnly that they provided a airport transfer to get to the hotel but not upon leaving
Location, privacy and quiet
Stayed in December 2023
Reviewed: January 19, 2024
Angeli
PeruGreat location, comfy beds, silent, had great breakfast, filtered water at all times.
Stayed in December 2023
Reviewed: January 18, 2024
James
United KingdomVentilation in bathroom not great but we were ground floor. Maybe better elsewhere.
Clean, spacious, nice bed, well located, beautiful building
Stayed in December 2023
Reviewed: January 5, 2024
Miroslava
United Kingdomn/a
breakfast", "location", and "room"
Stayed in November 2023
Reviewed: December 31, 2023
Adriano
BrazilNothing to mention
Good location, nice staffs, good breakfast (starts at 5a.m) and nice atmosphere. Plus: If you need to go on tour before 5a.m you can arrange with them one day before to get some snacks instead.
Stayed in December 2023
Reviewed: December 30, 2023
James
United States of AmericaGreat quiet neighborhood with interesting restaurants. Accessible for morning tour pickups. Nice lounge and excellent breakfast
Stayed in December 2023
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