Islander Drive, Waigani, 121 Port Moresby, Papua New Guinea
#9 of 14 hotels in Port Moresby
Guests' ChoiceBased on 290 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.7
Staff
8.4
Value for money
7.5
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Emmanuel
Papua New GuineaWhen a new guest checks in, ensure to update guest information on your breakfast list to avoid guest having to go through the embarrassment of waiting during breakfast.
The breakfast was amazing.
Stayed in April 2024
Reviewed: April 6, 2024
Jillian
New ZealandNot enough front of desk staff. Only one most of the time so had to wait a long time to see them. 4am pick up wasn't out the front. We walked down and picked up another bus.
Really comfortable bed and pillows, great air conditioning, great food at restaurant s.
Stayed in April 2024
Reviewed: March 25, 2024
John
United KingdomNetwork connection for some TV channels were terrible.
I like the room itself as it's spacious.
Stayed in February 2024
Reviewed: March 12, 2024
Taku
Papua New GuineaThere are too many blackouts
Very good complementary breakfast
Stayed in March 2024
Reviewed: March 6, 2024
Yanit
Papua New GuineaThe room access card was sometimes not working.
The location was central. The room was Cozy. The Food was great and the workers are very nice.
Stayed in March 2024
Reviewed: February 21, 2024
Grace
Papua New GuineaFriendly Housekeeping Staff
Stayed in February 2024
Reviewed: February 18, 2024
Roselynn
AustraliaThe drain n some of the rooms
Close proximity
Stayed in February 2024
Reviewed: February 8, 2024
Todd
AustraliaStill facing ongoing issues for a long time with the lifts
Breakfast is good
Stayed in February 2024
Reviewed: January 20, 2024
Png
Papua New GuineaComfortable bed
Stayed in November 2023
Reviewed: January 4, 2024
Luke
Papua New GuineaI had to be extra cautious crossing the drive way. A crossing would be good. It wasn't clear if I could ask security to call a taxi in.
Good breakfast and location. I liked the setting of the dining area and the view towards the driveway between the adjacent facilities. I was happy with the way the ladies at the reception communicated their services to me.
Stayed in December 2023
Reviewed: January 1, 2024
Peter
New ZealandExcellent Breakfast
Stayed in December 2023
Reviewed: December 19, 2023
Andrew
Papua New GuineaLocation, friendly staff, good complimentary breakfast, comfortable room, bed, and pillows.
Stayed in December 2023
Reviewed: December 18, 2023
Jane
Papua New GuineaI think the lift needed to be serviced and also get the other lift working so there is no crowd waiting for only one lift
The location was very central to business areas, and the friendly helpful staff right from the front desk to the cleaners.
Stayed in November 2023
Reviewed: December 11, 2023
Toua
Papua New GuineaNothing that I didn't like, but didn't realize the swimming pool
It was very Satisfactory with free Breakfast.
Stayed in November 2023
Reviewed: December 9, 2023
Andrew
United KingdomCheckout was slow - not the receptionist's fault, but he was the only one on duty before 7am and had a complicated issue with another guest. They should have more people on reception at that time. Also the shuttle goes every half an hour but not on a particular schedule, so you need to allow extra time to get to the airport for an early-morning flight.
Very comfortable and quiet room, nice staff, decent buffet breakfast, secure location, free airport transfer. The whole place is very contemporary and well designed and maintained, and we had a great night's sleep. An excellent stay overall.
Stayed in December 2023
Reviewed: December 2, 2023
V
ThailandElevators often do not work repeatedl problem...
Friendly staff, airport pick up and drop off, good wifi. Good breakfast.
Stayed in December 2023
Reviewed: November 30, 2023
V
ThailandElevators were not working. hotel dies not reply to messages via booking. After 3 days I had to write to Holiday Inn customer service to get a confirmation of airport pick up
Polite staff, good internet. Pick up from and to airport.
Stayed in November 2023
Reviewed: November 28, 2023
Andrew
Papua New GuineaArrived at the hotel, and the room was not ready until 2 p.m., which was normal checkin time. However, I've been to other hotels that had my room ready upon arrival. One lift was out of service, and the lift that was working had no aircon and had a foul smell. I'm not a fan of carpet in a hotel room, and I wasn't surprised that the carpet looked dirty with stains.
Great location, was central. Staff were really friendly and polite. Bed and pillows were very comfortable. Towels and linen were clean. The shower and toilet were clean. Appropriate lighting, the night lights that come on by movement sensor, were a good touch. Area felt secure and well guarded.
Stayed in November 2023
Reviewed: November 26, 2023
Sinclair
AustraliaLifts not working properly
Stayed in October 2023
Reviewed: November 17, 2023
Matthew
AustraliaThe only thing was, at the time, one of the two lifts weren’t working properly
The people were wonderful
Stayed in November 2023
Reviewed: November 14, 2023
Peter
AustraliaBreakfast was unchanging.....though hearty it was same same every day........very little salad (fruit & veggy) Haus Kopi Restaurant has a poor menu selection .....a lot of the meals ingredients were obviously from a can or frozen product. Prices are high. We stopped eating there after two meals. No variance between Gekko Bar, Express or main hotel in menu selections. One lift was not working the whole time and the working one had no fresh air or air-con. The extractor fan in our room 4617 was not working. Noise from other guests making noise / arguing in the hallways was disturbing especially in early hours of the morning
Location was excellent for us ...thats why we chose it
Stayed in November 2023
Reviewed: November 13, 2023
Timothy
Papua New GuineaOnly one lift was operational during my stay so it a bit of an inconvenience.
It is a great location as it is centrally situated in Port Moresby so it is easily accessible and is close to major shopping centers and other facilities. The staff are very friendly and helpful in meeting my special requests.
Stayed in November 2023
Reviewed: November 10, 2023
Kila
AustraliaDinner: I was directed to Holiday Inn across the path to have dinner. I thought there would be a cafe or restaurant on-site to have lunch or afternoon tea. You were only offering buffet breakfast if I remember correctly. No air-conditioning in lifts it was smelly and coming up to my room level, no air-conditioning, as I stepped off the lift to my room. It was quite warm. But otherwise, my room was clean (one of my pillow cases was dirty) it was replaced by one of your friendly housekeeping staff, and air-conditioning was cold in the room.
Friendly staff and helpful
Stayed in November 2023
Reviewed: November 10, 2023
Jane
Papua New GuineaNo room service menu card. I had to walk down to reception to pick up my room service food order.
Front Reception staff and Room Service staff were very polite and helpful. Room was clean and comfortable.
Stayed in November 2023
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