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5400 East Asia Drive cor. Commerce Avenue, Filinvest Corporate City, Alabang Muntinlupa, Muntinlupa City, 1781 Manila, Philippines
February 9, 2016
January 31, 2016
눉Absolutely not ok! On our check out date the Hotel shuts off the power supply of the entire hotel including the lifts, we we're not informed because our trip was connected with our European trip, we have 4 huge luggage bags. We were staying on the 10th floor... the maintenance staff explained that power shut off is being done yearly, my opinion if this is un avoidable they should shut the poewr off when their guest are settled...incoming guest checked in and out going guest checked out...the power shut off was from 10:30 am till 2pm...it was terrible that we have to checked out with 4 huge bags using the stairs, and also it is really unfair that we paid to stay until 12 pm and the power shuts off at 10:30 am ..
눇The Hotel is top and the staff very friendly
February 6, 2016
눉Having booked a King Double on both stays to be told on both occassions there were none left so would need to go for a twin. On complaining the second time the staff were v good and moved me to a junior suite. You shouldnt over book your room types
눇Friendly staff and clean comfortable hotel
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