No early check in during that time.

Location Facilities

Stayed in April 2024

Some staff are hostile & not too hospitable . Concierge lady March 28 mid-morning Didnt get her name. Mr Rodel is rated A, very professional though.

Location

Stayed in March 2024

The fact that even though they have all the boxes ticked they could put a spare roll of toilet paper and soap for the bathroom

Very handy to shops fairy's etc, good value for money

Stayed in March 2024

The only thing this hotel needs is a pool

Staff were great Coffee shop was handy and staff were very friendly Mall was very close which had many restaurants and a very good food court down stairs Buses and taxis were across the road

Stayed in February 2024

This is a great place to stay central to a great deal of things I find it good value for money friendly, very busy but we keep going back any time we go to Cebu have stayed here a number of times

Stayed in February 2024

We only stayed at the hotel for a few ours as we were leaving towards Bohol Island the following day. Our favorite thing about the hotel was the traditional filippino breakfast that the hotel provided for us. It took us 15 minutes to get to the port from the hotel which was quite convenient.

Stayed in February 2024

None

The location

Stayed in January 2024

Staff was not warm, no small even manager, we stuck in lift, and my friend miss the bus to the airport. staff was not quite helpful and when manager come, no apologize to us even no sorry. Room is old, door cannot close automatic, need to push. Tower was dirty, colour was not white.

Location is good, near SM, and there is airport bus just in front of Hotel, 7/11 nearby, easy to buy food and drinks.

Stayed in January 2024

Hot water not working.otherwise it’s clean and comfortable

The area

Stayed in February 2024

Accessibility to the SM mall,good food and good staff

Stayed in January 2024

Need to repair the springkle to the toilet bowl co'z the water flow slow

The hotel is safe and the staff was very accomodating ang friendly.

Stayed in January 2024

The aircon was not cold. And the water from the bidet is slow. But that's it lang naman.

The food for breakfast and the location near the SM mall. And room was spacious.

Stayed in January 2024

The have the dirtiest towels in the world.

Breakfast & location are good .

Stayed in December 2023

Locations are great plus 7-11 is just outside the hotel. SM City is across the road which is very convenient for us with a senior and a child.

Stayed in January 2024

I have asked for extra towels prior to my arrival hence we have children but we were told that "normally", there is an extra charge for the extra towels. Also, breakfast, were normally with coupons,but a lot of the guests were not told to get the breakfast coupons in the morning. And children were charged which was a surprise to most guests. Reception should have told that before hand, or even the website itself. The cabinet doors needs to be replaced Room 1120, we had a hard time closing and opening them. The toilet seat is also broken. In the 4 rooms that we reserved 2, had broken mugs because we made coffee and they were leaking. R1116 the front needs to be replaced.

Location is good, staff were friendly & helpful.

Stayed in December 2023

You deposit something Cash(1th) just incase ,as if they don't trust the guests..rules of the Hotel.. Wrote 7 before that 1 persons less but still I have to pay full 4 persons instead of 3 persons

Friendly

Stayed in December 2023

We booked for a.barkada room the upper bed is medyo mataas.

The location

Stayed in December 2023

Ñoise, barker shouting every minute, evsry hour until 6am. Noise from ongoing construvtion sm and from the bus terminal. Windows are not clean heavy stain.

New hotel, ideal location. Buffet breakfaat excellent

Stayed in December 2023

Breakfast for myself was not good. Coffee really bad. Selection sparse. No pool.

Location was good. Close to mall and to where we needed to go. Cost for 3 days was less than 1 day at the other hotel.

Stayed in December 2023

Breakfast was great! Room was clean. Location is very convenient for shopping as it's walking distance to SM mall.

Stayed in November 2023

Nothing

The breakfast was great and delicious, a lot of options to eat. The location was also nice just near to SM north reclamation and a lot of accesible taxi.

Stayed in November 2023

1. Breakfast less options 2. In room water bottles so small. Just enough for coffee or tea. 3. No smart TV

1. Location

Stayed in November 2023

The water wasn’t hot enough in the shower and the pillows are flat. The breakfast is also rather limited in selection.

Location is good and the staff are friendly and helpful.

Stayed in November 2023

the bunk beds are too high and not safe for kids

the food is delicious

Stayed in October 2023