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Ayala Centre, Makati, 1223 Manila, Philippines
April 22, 2016
April 18, 2016
눉Very old and outdated, it's a hotel of the 60's. Old and bad practices: the hotel was full and to several people of my company they did the same trick: they sent an email the arrival day in the morning, saying that the credit card "couldn't be debited" and that "if no new card is provided immediately, the reservation will be cancelled". As most of us were flying or working that day, without access to the email, nobody read it, nobody sent another card and many reservations were cancelled. Only after a big scandal in the reception they were forced to provide suites to us. Obviously all of the rooms were paid with the same cards that "didn't work" in the morning. So, they used a cheap trick to free rooms and put people in the street rather than to upgrade us upfront. Extremely bad and extremely cheap. And many others were given smoking rooms (yes, they still exist, and they stink as they are carpeted) when everybody had specified that wanted non-smoking rooms. Crazy. And, above all, it is very very expensive for the price paid.
눇Good location just next to several malls and a metro station, not far from the airport. Excellent breakfast. Good service at restaurant and bar
April 18, 2016
눉Pool drink prices seemed high.
눇Pool nice. Attentive staff in reception and especially good at restaurant. Porter staff and front door good as well. Staff and service was in general excellent. Hotel location is greater now, without moving.... - as good Makati shopping and restaurants have in recent years encroached on the hotel location.
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