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Claro M. Recto Street, 8000 Davao City, Philippines
15 August 2016
14 August 2016
눉Checked in almost midnight and was dead tired. Was initially checked into a room with aircon malfunctioning and phone not working. I had to use my cellphone to call the front desk to complain about these. Was then given a room change. The next day, i came back to the hotel and the room wasnt even cleaned! Everything was as I have left it in the morning. Front desk kept on telling me i must have left the 'Do Not Disturb' sign on, which i didnt. No one seems to know what happened and earnestly no interest to investigate. I wrote a letter of complaint to the GM and never got a reply. Dont see much effort in trying to acknowledge issues and work towards improvement.
눇Breakfast had variety of offerings
15 August 2016
눉I told them that it's my birthday when we checked-in and they told us to give a complimentary cake but it didn't arrive.
눇Swimming pool is well maintained.
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