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Krawiecka 1 , Stare Miasto, 50-451 Wrocław, Poland
15 August 2016
눉The staff were very unfriendly, especially the girl at the desk - Dominika-, who kept us waiting for 20 minutes because the check-in time was at 3pm and we arrived at 2.40pm and said that she didn't know whether the room was done up or not. So we waited in the hall. When we went to the desk at 3pm there were already a big queue and we had to wait another 20 minutes. They had a problem with a group of Italians and we had to wait longer because she couldn't solve that problem. When she gave us the keys, she made us sign a contract saying that the flat was in a good state and we hadn't seen the flat. The flat was situated in a different building outside and it was difficult to find it. The receptionist didn't bother to show us the way. When we got it, we saw that there were a missing lamp in the bathroom and another one didn't work. So we had to go back to the reception and tell them about it. They said that they would call the electrician. He came to repair it but he said there was a problem and couldn't fix it in end. When we used the washing machine, there was some water on the floor. The bed and the sofa-bed were uncomfortable. Our flat was next to a tram stop so if you opened the windows it was too noisy. The access to our flat was too difficult. We needed to get into a building, take a lift, get out into a patio, find another gate, take another lift... On our last day we left our luggage at the reception. After getting out luggage back, we needed a Internet connection for just a couple of minutes. We asked the receptionist if we could have the password to their WiFi, and she lied to us and said they didn't have any WiFi connection, which wasn't true.
눇Spacious flat. Modern. Light.
12 July 2016
눉-had a missing shower door -location is ambiguous - the map shown on booking.com is not the location of the apartment. Use your satnav to find it. -parking is a nightmare!
눇was comfortable and good value for money.
28 July 2016
눉Air-conditioning did not work properly, it seemed to me that they were saving on it but claiming it did not work properly. Also, some of the receptionists could be kinder and smile more when dealing with customers.
눇Perfect location and a very good standard of the room.
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