Cieszyńskiego 17-19, Stare Miasto, 50-136 Wrocław, Poland
#57 of 124 hotels in Wrocław
Guests' ChoiceBased on 636 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.6
Value for money
8.6
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Rowlanf
United KingdomRoom service.
Excellent breakfast and very convenient location.
Stayed in April 2024
Reviewed: April 8, 2024
Z
CanadaLack of power outlets in the bedroom, split matresses kept sliding around, very annoying Easter European thing
Amazing location, spacious room, friendly staff
Stayed in April 2024
Reviewed: April 5, 2024
Liam
IrelandLocation was good, staff friendly and helpful .
Stayed in April 2024
Reviewed: April 4, 2024
Amanda
BrazilVery well located and spacious room
Stayed in March 2024
Reviewed: April 2, 2024
Shaun
United KingdomLocation around a 5 min walk for the market square with all the bars and restaurants.
Stayed in April 2024
Reviewed: March 30, 2024
Soni
Indiagood location
Stayed in March 2024
Reviewed: March 27, 2024
Rachael
United KingdomNo maid service whilst your there which was 8 days we had to ask what to do with overflowing bin and ask for new towels
The property was perfect location for everything was clean and loved the adjustable beds once we found it needing plugging together because it had been un plugged looks not so good on outside but inside is lovely
Stayed in March 2024
Reviewed: March 26, 2024
Spiros
CyprusExcellent location, the room is very comfortable for a family.
Stayed in March 2024
Reviewed: March 24, 2024
Povilas
LithuaniaWifi strength
Beds, breakfast
Stayed in March 2024
Reviewed: March 18, 2024
Natallia
Lithuania- For breakfast, they give you paper vouchers. You shouldn't forget about it when you go to the breakfast room - They give you only one key card, and it is not super comfortable when you are with a partner - Check-out by 11am (I wish they allow to check by 12pm)
- One of the best locations! Near Old Town and great cafes - Spacious room with auto-closed/auto-opened curtains by pressing a button near the bed - High ceiling, which was a huge surprise and super amazing - Long table in the room where you can work together or all alone, enjoying how much space you have - You can leave your luggage after check-out for the whole day with no problem at all - Comfy sofas on the first floor near reception - Super clean room
Stayed in March 2024
Reviewed: March 9, 2024
Piotr
United KingdomNo fridge in room with paid drinks
Location, value for money
Stayed in March 2024
Reviewed: February 13, 2024
Gerti
PolandThe room did not look very clean. There is definitely some room for improvement on it.
The location was great. The room was spacious and with nice facilities. Staff was polite and helpful.
Stayed in February 2024
Reviewed: February 10, 2024
Andrew
IrelandLocation Excellent. Room spacious. Toilet and shower clean. Staff friendly.
Stayed in February 2024
Reviewed: February 5, 2024
Aidan
IrelandGreat location, large spacious and clean rooms. Very helpful staff. Great choice for a weekend in wroclaw!
Stayed in February 2024
Reviewed: February 4, 2024
Makhniuk
UkraineEverything was just perfect
Very comfortable & spacious room, nice location, clean & neat
Stayed in February 2024
Reviewed: February 1, 2024
Charles
PolandThe size of the rooms and the location
Stayed in January 2024
Reviewed: January 27, 2024
Mark
IrelandStaff are the most ignorant I've ever met, wouldnt even answer me when asking them soemthing, had to ask 3 times before either woman answered me and when they did I got a one word answer
Cheap cheerful close to where you want to be
Stayed in January 2024
Reviewed: January 21, 2024
Dufresne
PolandThe room was clean and comfortable. The location of the hotel is excellent.
Stayed in January 2024
Reviewed: January 20, 2024
Libor
Czech RepublicBroken shower head from pipe should be found during good cleaning. But generally all was good, even perfect for given price
Stayed in January 2024
Reviewed: January 16, 2024
Carmen
SpainGreat value for money. Stayed only one night and it was great. Didnt spend too much time in the room but it was spacious, had a big window and the furniture was good. Really clean too. Location made it for us as it was only 10-15min walk from main city center.
Stayed in January 2024
Reviewed: January 12, 2024
Agnieszka
PolandI wish bathrooms in each and every room weren't all adjusted to people with physical disabilities, but only some of them. I understand the concept and I appreciate the hotel for having such facilities, but for people without disabilities such a bathroom can be a bit inconvenient. There could be some variety in this respect. Tea and coffee bags should be refilled after each guest, as you get the feeling they just couldn't bother.
Spacious rooms with space for personal items. Clean bathroom. Placed the vicinity of the old town and in a very pretty building. Reasonable prices. Helpful staff.
Stayed in January 2024
Reviewed: December 31, 2023
Becker
PolandQuality of room. Old non-comfortable bad, broken water tap in toilet. No carpets just plain floor For totall of 1000pln for 2 night (incl breakfast and 1 day parking) not good enough.
Location is very good. Close to main attractions of the city but far enough from night life noise. Breakfast good
Stayed in December 2023
Reviewed: December 18, 2023
Helen
IrelandNothing
Location is perfect few minutes walk from main square but still quiet at night. Hotel rooms are well equipped with hairdryer, safe, iron, ironing board and kettle for tea and coffee. Our room was very clean and warm. Staff at reception were friendly and helpful as were the staff at breakfast.
Stayed in December 2023
Reviewed: December 11, 2023
David
United KingdomWe had no maid service, change of towels or cleaning throughout our stay.
The location was great for the town square and the Christmas market
Stayed in December 2023
Parker, USA
Tokyo, Japan
Tokyo, Japan
Cherokee, USA
Lasne, Belgium
San José, Costa Rica
Šibenik, Croatia
Entebbe, Uganda
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content