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Morelowa 26A, Zwierzyniec, 30-222 Kraków, Poland
15 August 2016
눉The rooms definately need a makeover and the cleaning was very poor. We moved one of the beds from the wall in order to plug in a charger and found that the area behind the bed was extremely dirty. The carpets should have been changed years ago and the dirt is rooted into the fur. With a better cleaning standard this hotel could be good value for money.
눇The bus connection from the airport to the hotel and from the hotel was very good a straight forward. The other passengers were very freindly and willing to help. The busses are very modern and tickets are sold in vending machines that accept all major international credit cards - very impressive :-) The staff in the reception was freindly and very helpfull.
29 June 2016
눉Water did not come out in the shower. Breakfast is a bit overpriced.
눇Professional staff, quiet environment, big parking place, water pool upon request.
12 July 2016
눉The wifi was terrible, free wifi should not be advertised for this property. We stayed in a room very close to the reception and no wifi could be obtained. The pool had to be paid for, which should be advertised or optional to include the price off this with your room price. The jacuzzi wasn't great for the price, I saw some hairs in there. The breakfast was average but I think they could have a toaster and maybe some rolls and fruit? There was a queue for the scrambled eggs. The location was a bit awkward, but I suppose nothing can be done about that. The fact that you had to pay at reception for the drinks fridge to e opened meant that when reception closed at 10 you couldn't get a drink, a vending machine might be a good idea, as there are no close shops. Take the sign for a bar down as there is no bar.Small room, damp bathroom. Only breakfast is offered, no food after this. Considering the location you would expect there to be a restaurant.
눇The female receptionist was great! Very helpful and kind, ordered dominos for us twice. The pool was spotless clean.
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