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  5. Reviews of H15 Boutique Hotel, Warsaw, a Member of Design Hotels

Reviews of H15 Boutique Hotel, Warsaw, a Member of Design Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

ul. Poznańska 15, Sródmiescie, 00-680 Warsaw, Poland

#26 of 244 hotels in Warsaw

Guests' Choice

Review Score

Based on 556 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 20, 2024

    8.0
    Need my deposit back promptly
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    I was very disappointed that I had to pay a deposit which I was not aware of from the outset,I had already paid for the room in advance. The Deposit has still not been returned to me as of this date.

    The Staff and the room was very nice

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    GREAT PLACE ,NICE RESTAURANTES
    • Business trip
    • Solo traveler
    • Junior Suite
    • Stayed 2 nights

    big noise early morning in the first night with any information from reception. maybe reparation of one of apartment.

    location of heart of Warszawa was really good. Nice restaurantes near of hotel.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Very comfy place to stay in Warsaw
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing that could be a little better was breakfast.

    Pretty much everything is great. The hotel building itself is a piece of art. The location is perfect to explore the city. The room is extremely well equipped, the beds are comfortable, and so on. Very friendly personnel, especially the girl at the reception. Stayed here three times already, and will return with no doubt.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Great time, location, hotel !!!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was beautiful and comfortable

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Very spacey rooms, nice interior, very clean and quiet.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    10
    Great hotel in the center
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great boutique hotel close to the center. Room size okay, bed comfortable, bathroom large. Big surprise the restaurant for dinner which is a nice fine dining place. Staff polite and smart, so all in all I only can suggest the place for everyone👍

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom was a bit too small for the suite.

    Nice, cosy hotel centrally located.

    Stayed in January 2024

  • Reviewed: December 16, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The best hotel experience in my life (I live in Miami and have a huge experience with trips all over the world) Magdalena! I love you!

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It’s the second time I book this place for my dad. Hotel staff is absolutely amazing! The suits are adorable, everything is super clean and comfortable. No any dust or dirt , girl on the reception was super understanding when I had some issue with my bank account and she let him in (it was 4 am when he arrived, very tired) and next day she called and we fix the payment problem. The pillows and covers ARE SO GOOD that they (my father and his wife) barely could leave the place, the best sleep ever! But the most IMPORTANT!: AM VERY GRATEFUL to Magdalena for her help at my first time I booked the hotel. Unfortunately I was not able to leave the review that time and I want to say BIG THANK YOU for all she did for me and my father. I asked her to help me entertain him and sent me so many places/restaurants/tours — she even CALLED THEM and made everything for him to feel happy. I can’t wait to see her in person to bring her the flowers and I WILL ABSOLUTELY 100% stay there every time I come or my parents come! THE BEST EXPERIENCE with the hotels in my life!!!

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Luxury Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast can be a little hectic on weekends, as stuff struggles a bit to attend to all guests coming in last hour of breakfast to not so big space. But overall nothing that would ruin your experience

    Very nice hotel.in city center, super comfortable for families and anyone looking beyond usual hotel rooms

    Stayed in November 2023

  • Reviewed: December 4, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights

    a little noisy when i was staying on Lv 1

    beautiful trendy hotel with ample space and great bathrooms

    Stayed in December 2023

  • Reviewed: November 21, 2023

    10
    I ll come back again and stay there for more days
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Outstanding rooms and exceptional service and staff

    Stayed in November 2023

  • Reviewed: November 20, 2023

    9.0
    Winderful
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Clean and close to where I needed to be for work

    Stayed in November 2023

  • Reviewed: November 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I got a room facing inner yard / the entrance wall, it was dark and no view, this is the I my concern. Facilities, staff, hotel location are good.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    Best in Europe
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Leaving..

    I have traveled to many places. I have been all over the planet many times for many years. From the kindness of the staff to the owner of H15, these people know what they are doing. Previously, my favorite hotel was the Royal Club Dubai until they merged with Bonvoy. H15 is everything that you want in a relaxing stay. I can't stay out of the restaurant. Everything on the menu is beyond excellent. Every attention to detail in the room exceeded my expectations. The staff, ALL of the staff are engaging, intelligent, professional and very kind. As originally from Texas, it should be noted that the steaks were perfect. Also, I am quite comfortable in saying that they offer the very best hamburger in Europe. My room was silent and comfortable, and my sleep was very deep. I will now return to this hotel as often as possible while in Europe. I thank everyone at H15 for the perfect stay.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Leaving...

    I have traveled many places. I have been all over the planet many times for many years. From the kindness of the staff to the owner of H15, these people know what they are doing. Previously my favorite hotel was the Royal Club Dubai until they merged with Bonvoy. H15 is everything that you want in a relaxing stay. I can't stay out of the restaurant. Everything on the menu is beyond excellent. Every attention to detail in the room exceeded my expectations. The staff, ALL of the staff are engaging, intelligent, professional and very kind. As originally from Texas, it should be noted that the steaks were perfect. Also, I am quite comfortable in saying that they offer the very best hamburger in Europe. My room was silent, comfortable and my sleep was very deep. I will now return to this hotel as often as possible while in Europe. I thank everyone at H15 for the perfect stay.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved everything about this hotel. It's a fair distance to the Old Town, but that was ok as we saw so much on our walks there. Great restaurants nearby.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    10
    Pure perfection
    • Leisure trip
    • Travelers with friends
    • Superior Junior Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    Wonderful facility? Great rooms, Restaurant and bar excellent! Our guest relation manager Magdalena made our excursions and dinner reservations. She was amazing. Helpful! And organized our stay to perfection. I will return because our excess do good

    Stayed in November 2023

  • Reviewed: November 10, 2023

    10
    Best place to stay in Warsaw
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Pillows (but there is a pillow menu on the side of bed, so just our own fault we didn’t go to reception and ask for something different). Huge TV but no Netflix log-in through hotel account.

    Very clean and comfortable ,with modern design. Spacious cozy room and beautiful bathroom. Absolutely prime location. Lobby also enjoyable. What’s also super important to us- the room temperature was easy to adjust to our liking.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    nice location staff friendly
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 1 night

    the breakfast was very expensive not much of a view

    it was lovely nice upgrade thank you

    Stayed in November 2023

  • Reviewed: November 3, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was super helpful and kind Breakfast was very good

    Stayed in October 2023

  • Reviewed: November 2, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Luxury Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in October 2023

  • Reviewed: October 29, 2023

    9.0
    Wonderful boutique hotel
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 8 nights

    Some feedback for the hotel management: there’s a large discrepancy between the hotel building with its lovely spacious rooms and the inconsistency in service. Some of the reception and other staff (particularly young women on reception) were polite and very helpful. Others, whilst pleasant, had a studied air of indifference. For example, when we pointed out that one of the hotel bikes had a puncture, the gentlemen on the front desk showed little interest and made no effort to sort out. Similarly, an elderly gentleman in the hotel bar was quite rude when I wanted to take some teabags as none had been replaced in our room. The previous evening, a young waitress in the same bar had been extremely helpful in the same situation. This inconsistent and, on occasions, poor service is surprising in such a high-quality hotel. However, these minor issues did not take away from a wonderful hotel and overall we had a very pleasant stay.

    This is a wonderful boutique hotel and we would definitely stay here again. However, some feedback for the hotel management below.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    10
    Perfect value for money
    • Business trip
    • Solo traveler
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything: location, staff, food, service, atmosphere.

    The hotel is great, rooms comfortable, breakfast fantastic, service super. It’s quite, clean and cosy. I’m so happy that I have chosen this one and not branded big hotel

    Stayed in October 2023

Showing 1 - 25

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