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Dworcowa 9, 40-012 Katowice, Poland
3 January 2016
27 December 2015
눉The staff obviously requires more refined professionalism and communication skills. First of all, the cleaning staff did not lock the door after they are done with room service, which should be something basic and fundamental considering it's a 4-star rated hotel. Second of all, some of the receptionists failed to understand English when we approach regarding the issue. And last but least, the personnel not only failed to understand us but also did not demonstrate enough politeness and professionalism. This is something that should have not been an issue for a "4-star hotel" in a major city.
눇The location is excellent.
28 December 2015
눉The bathroom is outside room
눇Good location,close by center. In room has IMac. Big room.
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