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Starowiślna 20/1, Old Town, 31-032 Kraków, Poland
15 August 2016
눉Apartment was located up 8 flights of stairs. It didn't really bother us, we were happy with the exercise but would have liked to know in advance.Apartment number 12 may not be suitable for families with young children.
눇2 Adults 3 Kids aged 10-15. Great location on Starowislna Street.Apartment (Number 12) was clean,fully equipped.Perfect for a city break.The staff were very helpful, booked taxi for us to & from the airport,contactable any time. We had a perfect stay at the Krak Apartments.
12 August 2016
눉After i book, i had a confirmation email from krak apartments that i need to pay 40Pln extra for clean linens and toiletries. It was not mentioned on the system while i was booking. So i don't think so this is right. When i areived to the Karak ap. Office i have been told that i will stay in different street, which was different than the email they have sent.it is not very professional as well.. The staff need to learn to be kind to customers. When i was not happy about staying different place than email indicated, the staff was rude. Especially the man at the office. Instead of apologising and talking to me sensible, they prefer to be rude. The man said if u don't want cancel..who is gonna pay the cancellation fee? Very poor customer service. Very rude and disrespectful indeed. It was their mistake but they were the one proud of it. They need to learn kind customer service..
눇It is good location U can walk to everywhere
15 August 2016
눇Very clean, well located.
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