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Ul. Tadeusza Kościuszki 5, Zwierzyniec, 30-105 Krakow, Poland
July 14, 2016
눉The air conditioning didn't work properly through my whole stay. They try to fix it twice but they didn't succeed. My friends had to be moved to another room cuz their aircon, didn't work in their first room.
눇Staff was helpful and kind
July 4, 2016
눉Too bad we had to ask to clean our room for 2 continuous days. The excuse from the reception was always: " We didn't clean your room because you had put the Do Not Disturb sign on the door", which was a lie. Quite the opposite, we had put the "Please clean our room" sign on the door. For a 4-star hotel, this is a ridiculous excuse and a serious issue.
July 7, 2016
눇The staff were very friendly and professional and spoke excellent English. The food was also good and reasonably priced for a hotel.
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