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4 Rzemieślnicza Street, Podgórze, 30-403 Kraków, Poland
14 August 2016
눉We had booked 8 weeks ahead for 5 nights stay but were not welcome in the hotel as they had a big group with more guests arriving and being accepted by the hotel than were booked. We were sent to another hotel of the management of the company. This hotel was not bad, but it was situated in the middle of the nightlife quarter and we had people shouting under our windows till 7 in the morning, while I had especially asked for a quiet room. We got separate beds as a couple . It was hot and stuffy in the room at night. And they wanted us to park half an hour from the hotel, but changed this to in front of the hotel, but the place was not reserved so if you drove off it was gone again.Quiet a few details were not what I had planned for us. No bar and no restaurant available in the hotel. And all restaurants around us were booked full 4-5 days ahead. Being sent away after a very long drive to Krakow is very frustrating. Even the explanation of the location of the other hotel was not correct.
눇Cleaning service and breakfast were good in the Regent Hotel, but that was not the hotel we had booked.
30 July 2016
눇Excellent staff, breakfast amazing,clean rooms comfy beds, excellent location
6 August 2016
눉Poor wifi connection
눇Meals were lovely
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