Skip to main content
  1. Hotel reviews homepage
  2. Puerto Rico hotel reviews
  3. North Puerto Rico vacation rental reviews
  4. San Juan vacation rental reviews
  5. Reviews of Fortaleza Suites Old San Juan

Reviews of Fortaleza Suites Old San Juan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

315 Fortaleza Street, Old San Juan, Old San Juan, 00901 San Juan, Puerto Rico

#30 of 175 vacation rentals in San Juan

Guests' Choice

Review Score

Based on 584 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Sol Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location in old town and the rooms were nice.

    Stayed in February 2024

  • Reviewed: March 24, 2024

    7.0
    Great location. Good value for money
    • Leisure trip
    • Couple
    • Princesa Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit old facility. But the entire area is an historic area. No windows

    Location top. Friendly staff.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Excellent hotel with great price.Highly recommended.
    • Leisure trip
    • Family with young children
    • San Jose Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Walking distance to the Old San Juan attractions & many restaurants around the area.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Princesa Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Overall great but a warm shower would have been nice .
    • Leisure trip
    • Family with young children
    • San Jose Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in the shower , bummer after a long day of travel

    Kitchen access , comfy beds , nice staff

    Stayed in February 2024

  • Reviewed: March 15, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Luna Room
    • Stayed 2 nights

    The room was a little small.

    The location in old San Juan was good and the room was clean and the staff was excellent.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • San Jose Room
    • Stayed 1 night

    The location is great, the room is very specious. Over all good stay.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • San Cristobal Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was great! Lots of room. Clean. Comfortable beds!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • San Sebastian Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom sink handles broken. Looked dirty

    Location. Old San Juan vibe

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • San Justo Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and security. The rooms and common room area were clean and welcoming.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Will stay again!
    • Leisure trip
    • Family with young children
    • San Felipe Room
    • Stayed 1 night
    • Submitted from a mobile device

    This place is awesome! Perfect spot, cool historic vibe, and we, a family of six, snagged two rooms close to each other, which was perfect. The kitchen in the main area was stocked with everything we needed – microwave, coffee maker, tea kettle, even a toaster and ice maker! With four kids of different ages, having a kitchen was a lifesaver. Rooms and bedding were spotless, and surprisingly peaceful despite being on a bustling street. It was great to be able to store our luggage while we walked around after checking out.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Beautiful, centrally located hotel (but bring ear plugs)
    • Leisure trip
    • Group
    • Presidential Suite
    • Stayed 3 nights

    Very loud :(

    Great location, and the family suite was beautiful

    Stayed in November 2023

  • Reviewed: February 21, 2024

    10
    Great location, comfortable hotel
    • Leisure trip
    • Couple
    • Plaza de Armas Room
    • Stayed 2 nights

    Nothing

    Location, comfort, cleanliness, friendly staff.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Excellent location and amazing team
    • Leisure trip
    • Solo traveler
    • Sol Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Showers are old and water not flowing properly they need to change them. Also wpuld be nice to have coffee available.

    Location amaaazing and team extremely helpful and welcoming.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • San Cristobal Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Would be nice to include a simple breakfast

    Right in the historic center, within walking distance to all sites and restaurants. Old historic building that is the perfect stay for families.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Lovely and cozy hotel, right in the middle of Old San Juan, close and convenient to shops and food.
    • Leisure trip
    • Couple
    • Luna Room
    • Stayed 1 night

    We received many e-mails asking us to pay for the deposit online 'to avoid fraud' and to keep the reservation (otherwise it was going to be cancelled if not responded within 12 hours); it seemed to come from Booking.com, but with the location's name. When called the hotel, they said the messages don't come from them and assured we have the room that we paid for. It was rather confusing and annoying, and looked like a hacker was targeting the guests of this hotel. The reservation was via Booking.com; did not experience this with other reservations. Booking.com needs to look into this!!!!

    Fortaleza Suites is in an excellent location, with nice and clean rooms and a friendly foyer/hall where one can sit and read. It is excellent that they have a person manning the reception area.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • San Cristobal Suite
    • Stayed 2 nights

    I wish there was coffee in the room. I had to go downstairs to the common kitchen area to make a pot of coffee myself. It would be nice if perhaps there was coffee made for us or if we had our own coffee in our room. Not a big deal though.

    Wonderful front desk staff. The common kitchen area is cute.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Location was made this place great
    • Leisure trip
    • Couple
    • Plaza Colon Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No windows in the room

    Location

    Stayed in January 2024

  • Reviewed: February 12, 2024

    8.0
    2nd time here
    • Leisure trip
    • Travelers with friends
    • San Cristobal Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Very loud banging during the night. Sounded like a washing machine running off balance. Staff was informed.

    Proximity to many restaurants, cafés, etc.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Nice place to stay in the middle of it all!
    • Leisure trip
    • Couple
    • San Sebastian Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The San Sebastian Suite could use a little TLC. Living room furniture is a little worn. SUPER thin walls and thus quiet hours are a necessity.

    San Sebastian Suite is perfect for 2 couples staying in the city. The bedrooms are very big and have the necessary furniture to be comfortable. Beds are amazing. We loved the location and the historical significance of the building. Great concept to maintain it as a hotel. Perfect for our short stay.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Charming Inn, Great Location
    • Leisure trip
    • Couple
    • Princesa Room
    • Stayed 1 night
    • Submitted from a mobile device

    - Water pressure in shower is very low. - Room located next to lobby. Could hear people talking outside our room late at night.

    This was a charming older inn in Old San Juan. It was within easy walking distance of all attractions. The hotel staff were very friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Better than a hotel room
    • Leisure trip
    • Solo traveler
    • Luna Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to not like

    Luggage store, helpful staff, comfy bed, private bathroom, ceiling fan so the air kept moving with the air con off (I don’t like air con), excellent location

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    A charming and convenient play to stay in Old San Juan
    • Leisure trip
    • Couple
    • Sol Room
    • Stayed 1 night

    Nothing

    Charm and location of Fortaleza suites made it worth the stay. The staff were very helpful and pleasant.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    7.0
    Comfortable and what we needed it to be.
    • Leisure trip
    • Couple
    • Sol Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was very small and the walls are quite thin so the noise outside the bedroom door (which is pretty close to the reception and directly where people are walking in and out) was pretty loud at points.

    Comfortable bed and nice staff

    Stayed in January 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: