103 Turpo Industrial Park, 00715 Ponce, Puerto Rico
#10 of 17 hotels in Ponce
Guests' ChoiceBased on 829 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
8.7
Facilities
7.9
Staff
8.9
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: April 17, 2024
Susan
Puerto Rico-Pool not completely clean, at least that day in the morning (saturda) we didn't see no one cleaning. -Room rug feel.sticky but no beacuse of food maybe a.little.mold -not hotel to spend the weekend donest have anything to do beasides pool... needs to improve facilities area -breakfast can be included with the price you are charging or at least 2 breakfast doest have to be buffet and kids free / if you going to charge for buffet let kids eat free (its hard to pay $16 for 3 pancakes that my daught eats) -the shower faucet was spraying water everywhere, floor/toilet was extremely wet, when you get out
-Easy to find / good location -Staff courteous/friendly -nice hotel to stay if you dont want to drive back home and rest after a road trip
Stayed in April 2024
Reviewed: April 15, 2024
Juan
Puerto RicoNeed to evaluate the use of carpet in the room for better hygiene, was bad for the kids allergy.
The staf was A+
Stayed in April 2024
Reviewed: April 4, 2024
Ramon
United States of AmericaRequest for guess information! I find it insulting! I don't see any need or purpose to provide your family's information!
Room was clean!
Stayed in March 2024
Reviewed: March 31, 2024
Nelson
United States of AmericaPrice too high
Stayed in March 2024
Reviewed: March 28, 2024
Raquel
Puerto RicoDidn't have elevator
Good location, staff and areas.
Stayed in March 2024
Reviewed: March 26, 2024
Ramses
United States of AmericaAmenities
Availability
Stayed in March 2024
Reviewed: March 24, 2024
Domingo
United States of AmericaToilet was stuck
Stayed in February 2024
Reviewed: March 21, 2024
Xiomara
Puerto RicoThey used to have breakfast included in the price of the night stay, now they don't.
Room, cleanliness, facilities
Stayed in March 2024
Reviewed: March 18, 2024
Noralis
United States of AmericaThe property don’t have restaurant for night dinner the breakfast hours i think you need to extend to 10:30 Entertainment music playground game room needs for fix all
The property have an excellent location
Stayed in March 2024
Reviewed: March 10, 2024
Jack
United States of AmericaThe room had carpeting. As a result they kept the room AC at 68 so as not to have mold. Very cold even with blanket. AC was reasonably quiet. Even with AC on there was some dampness as I could see by the paper I had out. No mold or smell of mode. Why they used carpeting in tropical climate no idea. There are no other facilities like restaurants or stores within walking distance
The room was good sized, had several chairs. It was very clean and the housekeeping came daily. The fridge worked well. Very centrally located to highways. Many restaurants within driving distance of less than 15 minutes including Burger King, Chilis, McDonalds, Subway. 20 minute drive to central plaza or beach
Stayed in March 2024
Reviewed: March 9, 2024
Arnold
United States of AmericaOutdoor hot tub under repair. Unusable. Not noted on websites. Breakfast extremely mediocre and overpriced. Coffee from Nescafe machine. Other than breakfast, $1.OO, as well.
Large pool, many pool lounges.
Stayed in March 2024
Reviewed: March 7, 2024
Dóra
GermanyThe air conditioning is very cold and has to be turned on so that the room doesn’t get wet. The pool is a bit dirty. They use lots of single use plastic. The breakfast is a big portion of fat with sugar.
Friendly staff
Stayed in March 2024
Reviewed: March 6, 2024
Janet
United States of AmericaNo elevator; door lock not working well
Cleanliness
Stayed in March 2024
Reviewed: March 4, 2024
Ramon
United States of AmericaDuring check-in I had to complete a document. They requested that I give my spouse name. I feel that it's a invasion of privacy. Also pillows were hard as a rock. But overall I was impressed with the rooms.
Room was clean and large.
Stayed in March 2024
Reviewed: February 15, 2024
Lilivette
Puerto RicoThe furniture is a little old, rusty and scratched. And the carpets smell a bit. Other then that, the stay was pretty nice.
The staff service
Stayed in January 2024
Reviewed: February 8, 2024
Kathy
United States of AmericaThe room smelled musty, things felt damp. Not sure if due to air-conditioning.
Bed was comfy, bathroom decent size. Staff was very friendly.
Stayed in February 2024
Reviewed: February 6, 2024
Wanita
United States of AmericaBeds were not that comfortable Breakfast was too expensive to try
Location and safety; pool was clean
Stayed in February 2024
Reviewed: February 6, 2024
Sharon
CanadaLittle hard to find our GPS didn’t like address
Location off highway convenient
Stayed in February 2024
Reviewed: January 19, 2024
Glorimar
Puerto RicoI was comfy
Stayed in January 2024
Reviewed: January 11, 2024
Crespo
Puerto RicoThe hotel doesn't have options for eating besides the $16 breakfast per person which isn't worth the price. They should have a restaurant or other option for eating inside the hotel. We wanted to pay for the extended late check out but $100 for 3 more hours is too much. They should have a better price range.
This is the third time we have stayed. The pool was way cleaner than the last time, the room was very comfy and the pool view was wonderful. I loved that they put our rooms together.
Stayed in January 2024
Reviewed: December 28, 2023
Juan
Puerto Ricowe need to move for another room because a water licked. The front desk staff work so fast to solve my situation.
excelent loction
Stayed in December 2023
Reviewed: December 22, 2023
Hector
Puerto RicoThe furnishings in the rooms are dated and not in optimal conditions
Stayed in December 2023
Reviewed: December 20, 2023
Ysidro
United States of AmericaSmall beds but it seems it’s the norm in the area to only offer full size in double occupancy.
Controlled access and very quiet. Staff is super kind and professionally attentive.
Stayed in December 2023
Reviewed: December 7, 2023
Carol
United States of AmericaNot bad. I like apartments better. More amenities
Price was reasonable for a hotel Pool was nice. Breakfast was wonderful for price
Stayed in December 2023
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